Accor: Store Executive — Mumbai, MH, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Store Executive in Mumbai, MH, India, under reference REF121183L. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 1 October 2026
• Brands: AccorHotel

Responsibilities and work described

• We're looking for a and customer-focused Store Executive to join our team in Mumbai, India
• In this role, you will be the backbone of our store operations, managing daily transactions, inventory, and customer interactions while maintaining the highest standards of service and organization
• As a Store Executive, you will play a crucial role in driving sales performance, ensuring operational excellence, and creating a welcoming shopping environment for all our guests
• Management: all point-of-sale transactions with accuracy and efficiency, ensuring proper cash handling and payment reconciliation throughout your shift
• Oversee daily stock levels and conduct regular inventory checks to maintain optimal merchandise availability and minimize discrepancies
• Delivery: customer service by attending to guest inquiries promptly and ensuring a welcoming, positive shopping experience
• Maintenance: visual merchandising standards and ensure the store environment is clean, organized, and visually appealing at all times
• Process customer transactions efficiently while maintaining accuracy in billing and providing detailed receipts
• Supervise and mentor junior staff members, providing guidance and training to ensure consistent service standards across the team
• Monitoring: and analyze sales performance against targets, identifying trends and providing actionable feedback to management
• Quality / delivery: strict compliance with all organizational policies, procedures, and security protocols
• Maintenance: detailed and transparent records of stock movements, inventory discrepancies, and daily sales reports
• Collaboration: with other departments to support overall operations and enhance guest satisfaction initiatives
• Identify opportunities to maximize sales and suggest innovative improvements to store operations and customer experience
• Handle customer complaints and concerns with empathy and professionalism, working toward effective resolutions

Essential requirements and candidate background

• Secondary education or equivalent qualification
• Minimum 2 years of experience in retail, hospitality, or customer service environment
• Proficiency: point-of-sale (POS) systems and demonstrated expertise in cash handling procedures
• Numerical skills with the ability to perform accurate cash reconciliation and financial reporting
• Communication and interpersonal abilities with a customer-focused mindset
• Knowledge: inventory management and stock control practices
• Demonstrated leadership capabilities with experience supervising or mentoring team members
• Analytical skills with the ability to interpret sales data and performance metrics
• Time management and organizational skills with the ability to prioritize multiple tasks
• Work flexible shifts, including weekends and public holidays as required
• Problem-solving mindset with a proactive approach to identifying and addressing operational challenges
• Knowledge: visual merchandising principles and retail best practices
• Meet and exceed sales targets while maintaining service quality

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Mumbai, MH, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Store Executive vacancy is not an offer for reference REF121183L; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF121183L.

Compare your qualifications and experience with the essential conditions for the Mumbai, MH, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: compliance

Compliance experience should identify the business process, applicable internal controls and the work you performed. Explain evidence gathering, review, escalation or remediation where those were part of your role.

Relevant skills

• compliance
• sales
• customer support
• training
• inventory
• billing
• financial reporting
• hospitality
• communication