Accor: Guest Service Associate Housekeeping — Kolkata, WB, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Guest Service Associate Housekeeping in Kolkata, WB, India, under reference REF120366G. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 24 September 2026
• Brands: AccorHotel

Responsibilities and work described

• Usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property
• Quality / delivery: that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service
• Quality / delivery: to remain alert, courteous and helpful to the guests and co-workers at all times
• Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned
• Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management
• Inspect room linen before placing in rooms and return below standard pieces to the respective person in Housekeeping
• Quality / delivery: to report to work on time and according to posted schedule
• Quality / delivery: to daily change soiled linens on beds and remake beds
• Strictly follow the lost and found procedures
• Quality / delivery: floor pantries and corridors & fire exits are as per the standards
• Equipping all rooms with linen, amenities in the guest rooms as per the standards
• No articles should ever be removed from occupied rooms
• Absolute respect for guests’ property should always be exercised
• Report to the Housekeeping Supervisor any blankets, bed spreads etc., that require changing
• Quality / delivery: to report any assigned rooms that do not require service “Do not Disturb” signs etc. to the Housekeeping Supervisor
• Report malfunctioning of equipments to the supervisor and ensure they are attended to

Eligibility details to check

See the employer’s role-specific qualification criteria. Associate. Read the complete employer description for the essential conditions. A related skill or an employer’s general seniority label is not enough, by itself, to establish eligibility.

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Kolkata, WB, India

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Guest Service Associate Housekeeping vacancy is not an offer for reference REF120366G; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF120366G.

Compare your qualifications and experience with the essential conditions for the Kolkata, WB, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: housekeeping

Housekeeping experience should identify the area, service standards and responsibility you held. Explain inspection, task coordination, records or handling a service issue where relevant to your background.

Relevant skills

• housekeeping
• communication