Accor: Guest Relation Associate — Udaipur, RJ, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Guest Relation Associate in Udaipur, RJ, India, under reference REF113292K. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 31 July 2026
• Brands: FAIRMONT

Responsibilities and work described

• Welcome guests upon arrival and provide a warm, professional first impression
• Support: guests with check-in and check-out procedures when required
• Respond promptly to guest inquiries, requests, and concerns
• Handle guest complaints efficiently and follow up to ensure resolution
• Coordination: with housekeeping, food & beverage, maintenance, and other departments to fulfill guest requests
• Maintenance: knowledge of hotel facilities, services, room categories, promotions, and local attractions
• Support: VIP guests and ensure special requests are fulfilled
• Monitoring: guest feedback and encourage positive guest experiences
• Maintenance: accurate guest records and update guest preferences in the hotel management system
• Quality / delivery: the lobby and guest areas are clean, organized, and welcoming
• Promote hotel services, restaurants, spa, and other facilities to enhance the guest experience
• Follow hotel policies, safety standards, and service procedures

Essential requirements and candidate background

• Bachelor's degree or diploma in Hotel Management, Hospitality, or a related field
• Communication and interpersonal skills
• Problem-solving and conflict-resolution abilities
• Professional appearance and positive attitude
• Work flexible shifts, including weekends and holidays
• Proficiency: MS Office and hotel property management systems

Experience and professional background

• Previous experience in a hotel front office or guest relations role is preferred

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Udaipur, RJ, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Guest Relation Associate vacancy is not an offer for reference REF113292K; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF113292K.

Compare your qualifications and experience with the essential conditions for the Udaipur, RJ, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: maintenance

A maintenance example should identify the asset, the fault or preventive task and the action you performed. Explain the checks, records and handover involved in returning equipment or a service to use.

Relevant skills

• MS Office
• maintenance
• housekeeping
• guest services
• hospitality
• front office
• communication