Accor: Front Office Manager — New Delhi, DL, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Front Office Manager in New Delhi, DL, India, under reference REF122066I. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 16 October 2026
• Brands: IBIS

Responsibilities and work described

• Front Office Operations
• Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues
• Check that all Front Office employees report to work punctually and are well groomed before each of their shift
• Research / execution: daily briefings and ensure that all pertinent information is well received by team members
• Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions
• Quality / delivery: the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to
• Liaise with Reservations Department in a high house situation and recommend actions to be taken
• Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible
• Coordination: full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
• Liaise with Finance Department to ensure that credit procedures are properly carried out
• Analysis: market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue
• Handle all guest correspondences and ensure prompt follow-ups
• Management: daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times
• Team Management
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Preparation: weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Essential requirements and candidate background

• Minimum 2 years of relevant experience in a similar capacity
• Reading, writing and oral proficiency in English language
• Degree in Hotel Management

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: New Delhi, DL, India

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Front Office Manager vacancy is not an offer for reference REF122066I; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF122066I.

Compare your qualifications and experience with the essential conditions for the New Delhi, DL, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: inventory

Inventory experience should identify the stock context and the activities you handled: records, counts, reconciliation, planning or issue resolution. Explain how differences were investigated and checked.

Relevant skills

• training
• inventory
• front office
• housekeeping
• reservations
• communication