Accor: Front Office Ambassador — Udaipur, RJ, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Front Office Ambassador in Udaipur, RJ, India, under reference REF115174D. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 13 August 2026
• Brands: AccorHotel

Responsibilities and work described

• We're looking for an enthusiastic and professional Front Office Ambassador to join our team in Udaipur, India
• As the first point of contact for our guests and visitors, you'll be the face of our organization, delivering service with a warm smile and genuine care
• In this pivotal role, you'll create memorable first impressions while efficiently managing front office operations and ensuring every interaction reflects our commitment to excellence and inclusivity
• Greet and welcome guests and visitors with genuine warmth, professionalism, and enthusiasm, setting a positive tone for their experience
• Management: reception desk operations, including answering phones, directing calls, and responding to inquiries with clarity and transparency
• Process check-ins and check-outs (if applicable) with meticulous attention to detail and efficiency
• Maintenance: organized records and databases, ensuring all information is accurate and up-to-date
• Delivery: comprehensive information about services, facilities, and local attractions in Udaipur with collaborative spirit
• Handle guest requests and concerns with empathy and decisiveness, resolving issues promptly and professionally
• Coordination: with various departments to ensure seamless service delivery and guest satisfaction
• Management: multiple tasks simultaneously while maintaining composure and organizational excellence
• Support: administrative duties, scheduling, and office coordination as needed
• Uphold professional appearance and behavior standards at all times, serving as a brand ambassador
• Support: team members in creating an inclusive and supportive work environment

Essential requirements and candidate background

• **Required Qualifications:**
• High school diploma or equivalent
• 1-3 years of experience in front office, reception, customer service, or hospitality roles
• Interpersonal and communication skills (verbal and written)
• Organizational and time management abilities
• Professional demeanor with a customer-focused mindset
• Multitask and prioritize effectively in a fast-paced environment
• Problem-solving skills with a resilient and flexible approach
• Proficiency: computer systems and MS Office applications
• Attention to detail and commitment to accuracy
• Multilingual abilities (English and regional languages)
• Hospitality, business administration, or customer service certification
• Experience: CRM systems or hotel management software
• Sales orientation and upselling capabilities
• Conflict resolution and de-escalation skills
• Experience: a corporate office or hospitality setting in Udaipur or similar locations

Preferred experience and additional strengths

• **Preferred Qualifications:**

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Udaipur, RJ, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Front Office Ambassador vacancy is not an offer for reference REF115174D; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF115174D.

Compare your qualifications and experience with the essential conditions for the Udaipur, RJ, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: front office

For front-office work, describe the guest or visitor process and your responsibility for arrivals, enquiries, coordination or issue resolution. Explain how information was checked and handed over.

Relevant skills

• MS Office
• front office
• sales
• customer support
• hospitality
• communication