Accor: Duty Manager — Udaipur, RJ, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Duty Manager in Udaipur, RJ, India, under reference REF116228C. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 22 August 2026
• Brands: AccorHotel

Responsibilities and work described

• We're looking for a and organized Duty Manager to join our team in Udaipur, India
• In this pivotal role, you'll be the backbone of our front office operations, ensuring seamless guest experiences while leading and supporting your team with enthusiasm and professionalism
• As a Duty Manager, you'll oversee daily operations, resolve challenges with decisiveness, and foster a collaborative environment where excellence is the standard
• Your ability to balance operational efficiency with genuine hospitality will directly impact our guests' satisfaction and our team's success
• Welcome and assist guests with warmth and professionalism, ensuring their needs are understood and addressed promptly
• Handle guest complaints, feedback, and special requests with empathy and transparency, working toward satisfactory resolutions
• Supervise and coordinate the front office team, including receptionists, concierge, and bell staff, maintaining high service standards
• Oversee check-in and check-out processes to ensure they are efficient, seamless, and guest-focused
• Monitoring: lobby activities and maintain a welcoming atmosphere that reflects our commitment to hospitality excellence
• Train, guide, and motivate staff members to deliver customer service and achieve departmental goals
• Schedule shifts and manage staff rosters with flexibility and fairness, considering operational needs and team preferences
• Act as the primary point of contact for emergencies, operational issues, and critical situations, responding with resilience and sound judgment
• Communicate effectively with other departments (Housekeeping, Food & Beverage, Maintenance, etc.) to fulfill guest requirements and coordinate seamless operations
• Preparation: detailed daily reports, document operational insights, and share recommendations with senior management
• Analysis: operational data and guest feedback to identify opportunities for improvement and innovation
• Demonstrate decisive problem-solving skills to address conflicts and maintain a positive work environment

Essential requirements and candidate background

• Bachelor's degree in Hospitality Management, Hotel Administration, or a related field
• Minimum one year of experience in a Duty Manager role or similar front office operations position
• Leadership and team management skills with the ability to motivate and develop staff
• Communication and interpersonal skills, with the ability to interact professionally with guests and colleagues
• Demonstrated problem-solving and conflict resolution abilities
• Proficiency: time management and organizational skills
• Customer service excellence with a genuine commitment to guest satisfaction
• Crisis management and emergency response experience
• Knowledge: front office operations, guest relations management, and hospitality standards
• Work flexible shifts, including evenings, weekends, and holidays as required
• Analytical mindset with the ability to interpret operational data and generate actionable insights

Preferred experience and additional strengths

• Proficiency: hotel management systems and Microsoft Office applications (preferred)
• Certification in Hotel Management or Hospitality Operations (preferred)

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Udaipur, RJ, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Duty Manager vacancy is not an offer for reference REF116228C; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF116228C.

Compare your qualifications and experience with the essential conditions for the Udaipur, RJ, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: maintenance

A maintenance example should identify the asset, the fault or preventive task and the action you performed. Explain the checks, records and handover involved in returning equipment or a service to use.

Relevant skills

• MS Office
• maintenance
• compliance
• customer support
• hospitality
• front office
• housekeeping
• guest services
• communication