Accor: Director of Marketing & Communication — 289 Moo 3, Kram, Klaeng, RAYONG, Thailand

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Director of Marketing & Communication in 289 Moo 3, Kram, Klaeng, RAYONG, Thailand, under reference REF119611Q. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 24 October 2026
• Brands: MERCURE

Responsibilities and work described

• Job Purpose: The Marketing & Communications Manager leads the hotel’s marketing, digital and communications activities, with a focus on lifestyle positioning, destination storytelling, brand expression and commercial performance
• The role is responsible for translating the hotel’s brand identity into engaging and distinctive content across all guest touchpoints
• The Manager is expected to bring fresh, creative and out-of-the-box ideas, while understanding and appropriately applying Accor and the relevant brand guidelines
• The role goes beyond traditional hotel marketing: it is about creating desire for the hotel and destination, building a recognizable personality and connecting guests with the lifestyle and experiences the property offers
• Reporting Lines & Key Interactions: Reports to: General Manager
• Key Internal: Sales, Revenue Management, Reservations, F&B, Operations, Finance, People & Culture and Creative/Design teams
• Key External: Media, journalists, influencers, content creators, local businesses, community partners, tourism partners, agencies and freelancers
• 1
• Brand, Creative & Lifestyle Marketing
• Own the hotel’s marketing expression and ensure a clear, distinctive and consistent personality
• Quality / delivery: marketing and communications are aligned with Accor and applicable brand guidelines, while encouraging creative interpretation and fresh thinking
• Development: compelling visual and written content that communicates the hotel's lifestyle, mood, experiences and sense of place
• Management: creative briefs and quality of photography, videography, design and content
• Avoid generic or overly corporate communication and continuously seek more engaging and authentic ways to tell the hotel’s story
• Maintenance: a high-quality library of approved creative assets
• 2

Essential requirements and candidate background

• Knowledge & Experience
• Bachelor’s Degree in Marketing, Communications, Creative Industries or related field
• Minimum 5 years’ relevant marketing and communications experience, preferably in hospitality, lifestyle, resort or design-led environments
• Digital, social media, content, PR and CRM experience
• Knowledge: Instagram, TikTok and visual-first platforms
• Experience working with photographers, videographers, designers and creative agencies
• Good understanding of hotel commercial performance
• Appreciation of Thai culture, local communities and destination storytelling
• Written and spoken English and Thai
• Creative & visual eye
• Lifestyle and destination mindset
• Brand understanding
• Commercially driven
• Culturally curious
• Proactive and accountable
• Attention to detail
• Agile and adaptable
• Communicator and team player
• Role Definition

Preferred experience and additional strengths

• The Marketing & Communications Manager is the storyteller, creative guardian and commercial marketer of the hotel — making the property visible, desirable, relevant and memorable while connecting the brand with its destination, community and guests

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: On-site
• Advertised location: 289 Moo 3, Kram, Klaeng, RAYONG, Thailand

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Director of Marketing & Communication vacancy is not an offer for reference REF119611Q; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF119611Q.

Compare your qualifications and experience with the essential conditions for the 289 Moo 3, Kram, Klaeng, RAYONG, Thailand position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: sales

For sales-related work, describe the customer group, product context and responsibility you held. Explain how you identified opportunities, managed an account or progressed a sale, with measurable results only where records support them.

Relevant skills

• sales
• marketing
• food and beverage
• reservations
• communication
• partnership development
• revenue management
• hospitality