Accor: Banquet Supervisor — 289 Moo 3, Kram, Klaeng, RAYONG, Thailand

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Banquet Supervisor in 289 Moo 3, Kram, Klaeng, RAYONG, Thailand, under reference REF119797E. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 24 October 2026
• Brands: MERCURE

Responsibilities and work described

• Job Purpose:
• To assist in overseeing daily restaurant and banquet operations, ensuring high service standards, smooth operations, guest satisfaction, and effective team coordination in accordance with hotel standards and procedures
• Restaurant & Banquet Operations
• Support: planning and supervising restaurant and banquet setup and service operations according to event requirements and hotel standards
• Quality / delivery: all equipment, supplies, menus, and operational requirements are prepared and available before service
• Coordination: closely with the Kitchen and related departments to ensure smooth and efficient service delivery
• Monitoring: service quality and maintain consistent F&B standards throughout operations
• Guest Service & Satisfaction
• Respond to guest requests, feedback, and complaints promptly, professionally, and courteously
• Escalate significant guest concerns or incidents to the Restaurant/Banquet Manager and follow up appropriately
• Maintenance: good knowledge of all F&B outlets, services, facilities, and hotel offerings to support guest needs
• Team Supervision & Development
• Support: supervising and assigning tasks to team members and casual staff to ensure work is completed on time and according to standards
• Support: manpower planning and work allocation for restaurant and banquet operations
• Support: staff coaching, development, counselling, and conflict resolution
• Maintenance: positive and effective working relationships within the team

Essential requirements and candidate background

• Knowledge and Experience
• Secondary/High school education
• Certificate in Food & Beverage will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Reading, writing and oral proficiency in English language
• Knowledge: MS Excel, Word, & PowerPoint

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: On-site
• Advertised location: 289 Moo 3, Kram, Klaeng, RAYONG, Thailand

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Banquet Supervisor vacancy is not an offer for reference REF119797E; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF119797E.

Compare your qualifications and experience with the essential conditions for the 289 Moo 3, Kram, Klaeng, RAYONG, Thailand position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Excel

Excel examples should identify the task, the data and the checks used to avoid an incorrect result. Explain whether you built a reporting workbook, reconciled records, automated a process or maintained an existing model.

Relevant skills

• Excel
• PowerPoint
• compliance
• training
• food and beverage
• guest services
• event operations
• menu planning
• kitchen operations