Accor: Assistant Manager - Reservations — Udaipur, RJ, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Assistant Manager - Reservations in Udaipur, RJ, India, under reference REF120886W. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 1 October 2026
• Brands: AccorHotel

Responsibilities and work described

• We are seeking an enthusiastic and detail-oriented Assistant Manager - Reservations to join our team in Udaipur, India
• In this pivotal role, you will oversee the reservations department, driving revenue optimization while ensuring guest experiences
• Leadership: a talented team, manage complex booking operations, and implement strategic initiatives that enhance our hotel's occupancy and profitability
• This position offers an exciting opportunity to make a meaningful impact on our organization's success while fostering a collaborative and customer-focused work environment
• Plan and coordinate room reservations while implementing effective selling techniques and strategies to maximize room revenues and achieve occupancy targets
• Supervise and mentor reservation associates, providing supportive guidance and clear delegation of tasks to ensure efficient department operations and team development
• Preparation: and analyze monthly forecasts, statistical reports, and occupancy projections to support strategic planning and annual budget development
• Maintenance: accurate and up-to-date guest records and corporate databases, ensuring all booking information is recorded according to standard procedures and company policies
• Respond promptly to guest inquiries and resolve issues with professionalism and discretion, demonstrating empathy and problem-solving capabilities to ensure guest satisfaction
• Analysis: guest history and special instructions for regular and VIP guests, ensuring personalized service delivery and enhanced guest experiences
• Monitoring: and manage corporate account numbers, room availability positioning, and overbooking strategies to optimize hotel performance
• Apply revenue management principles and approved discount structures, ensuring corporate rates are offered in accordance with company policy
• Identify cost-effective resource utilization opportunities and educate the team on efficient operational practices
• Quality / delivery: the team receives comprehensive training on safety provisions, standard procedures, and customer service excellence
• Communicate any matters affecting hotel interests to management with transparency and assertiveness
• Handle additional responsibilities as delegated by management, demonstrating flexibility and resilience in a hospitality environment

Essential requirements and candidate background

• **Required Qualifications:**
• Minimum 2-3 years of professional experience in Reservations, Front Office, or Guest Services within the hospitality industry
• Verbal and written communication skills in English with attention to detail and accuracy
• Advanced proficiency with hotel reservation systems and booking platforms
• Multitask effectively in a fast-paced environment while maintaining precision and accuracy
• Organizational and time management skills with ability to prioritize competing demands
• Track record of handling guest requests with professionalism, discretion, and effective problem-solving
• Understanding: revenue management principles, upselling techniques, and occupancy optimization strategies
• Data entry skills with a commitment to maintaining accurate and comprehensive records
• Leadership capabilities with the ability to motivate, support, and develop team members
• Analytical mindset with ability to interpret data, prepare forecasts, and generate meaningful reports
• Work collaboratively with cross-functional teams in a supportive and inclusive manner
• Customer service orientation with genuine passion for creating positive guest interactions and experiences
• Proficiency: additional languages beyond English
• Experience: financial management and budget analysis in a hospitality setting
• Demonstrated strategic thinking ability and innovative approach to problem-solving
• Background in conflict resolution and guest complaint management
• Experience: revenue optimization and pricing strategies

Preferred experience and additional strengths

• **Preferred Qualifications:**

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Udaipur, RJ, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Assistant Manager - Reservations vacancy is not an offer for reference REF120886W; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF120886W.

Compare your qualifications and experience with the essential conditions for the Udaipur, RJ, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: customer support

For customer-support work, describe the channel, issue types and responsibilities you held. Explain how you investigated a problem, communicated the next step and documented or escalated the case.

Relevant skills

• customer support
• training
• hospitality
• guest services
• reservations
• revenue management
• front office
• communication