Accor: Assistant Manager Housekeeping — Mumbai, MH, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Assistant Manager Housekeeping in Mumbai, MH, India, under reference REF108849F. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 27 July 2026
• Brands: AccorHotel

Responsibilities and work described

• **Position Overview**
• We are seeking an enthusiastic and detail-oriented Assistant Manager Housekeeping to join our hospitality team in Mumbai, India
• In this pivotal role, you will partner with the Housekeeping Manager to deliver cleanliness, comfort, and guest experiences across all hotel areas
• Leadership: and inspire housekeeping colleagues while maintaining operational excellence, upholding brand standards, and driving continuous improvement
• This is an opportunity for a motivated professional ready to make a meaningful impact in a fast-paced luxury hospitality environment
• **Operational Excellence & Quality Assurance**
• Support: day-to-day housekeeping operations, ensuring all guestrooms, suites, public areas, and back-of-house facilities consistently meet luxury hospitality standards
• Research / execution: routine inspections and quality audits to verify compliance with brand standards and cleanliness benchmarks
• Monitoring: room status and occupancy levels to optimize operational efficiency and guest satisfaction
• Collaboration: seamlessly with Front Office, Engineering, and Laundry teams to ensure cohesive guest experiences
• Address guest requests, concerns, and service recovery situations with professionalism and empathy
• Analysis: guest feedback and quality scores, implementing corrective actions to drive continuous improvement
• **Team Leadership & Development**
• Supervise, mentor, and motivate housekeeping colleagues to deliver service
• Research / execution: daily briefings, training sessions, and performance coaching to build a high-performing team
• Support: recruitment, onboarding, and talent development initiatives with transparency and inclusivity

Essential requirements and candidate background

• **Required Education**
• Degree or Diploma in Hotel Management, Hospitality Management, or a related discipline
• **Required Experience**
• Minimum 4–6 years of housekeeping experience in luxury or upscale hotel environments
• At least 1–2 years of supervisory or leadership experience in housekeeping operations
• Demonstrated experience in quality assurance, auditing, and guest service delivery
• Track record in inventory management and cost control
• **Required Skills & Competencies**
• Proficiency: Microsoft Office applications
• Proficiency: hotel operational systems and property management software
• Leadership and team management abilities
• Communication and interpersonal skills
• Problem-solving and decision-making capabilities
• Attention to detail with a quality-focused mindset
• Guest complaint resolution and service recovery expertise
• Knowledge: cleaning chemicals, equipment safety, and housekeeping best practices
• Organizational and time management skills
• Work flexibly and adapt to changing priorities
• **Domain Expertise**
• In-depth understanding of luxury housekeeping operations and guest service standards

Preferred experience and additional strengths

• **Preferred Qualifications**

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Mumbai, MH, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Assistant Manager Housekeeping vacancy is not an offer for reference REF108849F; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF108849F.

Compare your qualifications and experience with the essential conditions for the Mumbai, MH, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: quality assurance

For quality assurance, explain the process, controls and records you worked with. A useful example shows how an issue was prevented, investigated or corrected and how the change was checked.

Relevant skills

• MS Office
• quality assurance
• audit
• compliance
• recruitment
• training
• inventory
• hospitality
• front office
• housekeeping