Zocdoc: Staff Product Manager, Payments — New York, NY

About Zocdoc

Zocdoc develops technology that helps patients find and book healthcare appointments. Its employer introduction describes both a healthcare marketplace and infrastructure supporting access to care through other search and provider channels. The stated focus is the path from seeking care to obtaining an appointment. Its work includes making booking accessible beyond its own marketplace, connecting patient-facing discovery with the systems used by healthcare providers and other organisations to make available appointments easier to reach.

The position and its setting

Zocdoc lists Staff Product Manager, Payments in New York, NY, under reference 8082087. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Product
• Employer listing date: 13 August 2026

Responsibilities and work described

• As a Staff Product Manager for Payments within our Practice Solutions business unit, you will define and build the products that help healthcare practices manage the financial side of patient care
• Own critical parts of the payments and revenue cycle experience, including how practices understand patient responsibility, collect payments, reconcile transactions, and connect payment activity to claims and remittance data
• Work: across complex healthcare workflows involving patients, providers, payors, clearinghouses, and technology partners
• This is a zero to one product leadership role
• Identify unmet customer needs, define the product strategy, and build new capabilities from the ground up
• Need to be equally comfortable setting a long term vision and getting into the details with engineering, design, operations, finance, and go to market teams to bring an early stage product to market and scale it
• Driving impact through cross-functional collaboration, ensuring alignment between engineering, design, operations, and go-to-market partners
• Development: a deep understanding of the financial workflows, pain points, and goals of healthcare practices through customer research, data analysis, and close partnership with internal teams
• Defining the long term product vision and strategy for payments within Practice Solutions
• Rolling up your sleeves to drive execution with deep complexity and at scale

Essential requirements and candidate background

• Personally motivated by improving the healthcare system for both patients and providers
• Energized by the complexity of healthcare payments, insurance, claims, and revenue cycle workflows
• A builder who loves taking products from zero to one and turning ambiguous opportunities into real products customers use
• Energized by startup environments where speed, ownership, resourcefulness, and judgment matter
• Comfortable moving between long term strategy, detailed workflow design, technical conversations, customer research, and execution
• The kind of person who can turn a broad opportunity into clear crawl, walk, and run solutions
• 6+ years of product management experience building B2B products
• Meaningful product experience in healthcare insurance, including familiarity with healthcare claims and remittance workflows and the ability to read and interpret 835 and 837 files, is a requirement
• Experience working at a startup or early stage company, with a demonstrated ability to operate with high ownership, speed, ambiguity, and limited resources
• A track record of taking complex products from zero to one, from identifying customer problems and developing strategy through validation, launch, and iteration toward product market fit
• Written and verbal communication skills, with the ability to simplify complex topics and influence senior stakeholders
• A data driven mindset and enthusiasm for analytical problem solving, paired with attention to detail
• An action oriented attitude and roll up your sleeves mentality

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• NYC Base Salary Range: $200,000 — $260,000 USD
• Advertised location: New York, NY

Benefits mentioned by the employer

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Staff Product Manager, Payments vacancy is not an offer for reference 8082087; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Zocdoc

Applications follow the official employer page linked below.

Open the official Zocdoc posting below and match the title and reference 8082087.

Compare your qualifications and experience with the essential conditions for the New York, NY position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: data analysis

An analysis example should start with the question and the available data. Explain cleaning, assumptions, checks and the conclusion, including any limits that affected what could reasonably be inferred.

Relevant skills

• data analysis
• AI
• patient care
• insurance
• stakeholder management
• communication
• partnership development
• claims administration