Sutherland: Team Manager – Sales — Bogotá, //BOGOTA, Colombia

About Sutherland

Sutherland works in business and digital transformation, combining technology services with business-process expertise. Its employer descriptions identify artificial intelligence, automation, cloud engineering and advanced analytics as areas of activity. The company uses products, platforms and service delivery to improve business operations and customer experiences. Its stated approach brings human expertise together with AI, adapting technology and process changes to the needs of the organisation receiving the service rather than providing only a standalone software product.

The position and its setting

Sutherland lists Team Manager – Sales in Bogotá, //BOGOTA, Colombia, under reference REF47707N. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 8 October 2026
• Brands: Sutherland

Responsibilities and work described

• As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction
• You are also expected to:
• Establishment: and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
• Produce and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the various system tools and operational procedures utilized within the program
• Collaboration: with stakeholders on a regular basis for changes on promotions and updates
• Research / execution: all defined and required process compliance and adherence to all team members, partners and third-party providers

Essential requirements and candidate background

• Our most successful candidates will have:
• 1+ years of experience as a Team Manager, Team Leader, or Supervisor in the BPO industry, directly managing and leading teams
• Experience: sales operations within a BPO or contact center environment
• Enthusiastic, passionate, and results-driven leader with a commitment to sales excellence and team success
• English communication skills
• Analytical skills; able to interpret data, identify trends, and make suggestions for improvements
• Be able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
• Knowledge: MS Office applications

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: On-site
• Advertised location: Bogotá, //BOGOTA, Colombia

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Team Manager – Sales vacancy is not an offer for reference REF47707N; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Sutherland

Applications follow the official employer page linked below.

Open the official Sutherland posting below and match the title and reference REF47707N.

Compare your qualifications and experience with the essential conditions for the Bogotá, //BOGOTA, Colombia position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: compliance

Compliance experience should identify the business process, applicable internal controls and the work you performed. Explain evidence gathering, review, escalation or remediation where those were part of your role.

Relevant skills

• MS Office
• compliance
• training
• stakeholder management
• communication
• sales