Sutherland: Sr. Director Network Administration (Remote - US Base) — Rochester, NY, United States

About Sutherland

Sutherland works in business and digital transformation, combining technology services with business-process expertise. Its employer descriptions identify artificial intelligence, automation, cloud engineering and advanced analytics as areas of activity. The company uses products, platforms and service delivery to improve business operations and customer experiences. Its stated approach brings human expertise together with AI, adapting technology and process changes to the needs of the organisation receiving the service rather than providing only a standalone software product.

The position and its setting

Sutherland lists Sr. Director Network Administration (Remote - US Base) in Rochester, NY, United States, under reference REF47473V. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 14 October 2026
• Brands: Sutherland

Responsibilities and work described

• Sutherland is looking for a Sr
• Director Network Administration (Remote - US Base)
• This role is responsible for overseeing and managing the Americas region’s network strategy, design, operation, and improvement of corporate and cloud networks for all of Sutherlands Business Units
• This individual will manage a team of network engineers in our Americas region and be accountable for the design, management, upgrade, implementation strategy and stability of our wireless/wired networks, firewalls, switches, and cloud environment
• Accountability extends to maintaining our network security which includes the definition, reporting, and documentation of our network architecture and compliance with peer standards in our other regions
• This individual will partner with our Global Network Teams, Server teams and other IT organizations as required to perform associated duties
• This position will also work with our vendors and Business team members to design and deliver network services to support and enable Sutherland Business units and its clients
• This includes proactive scanning, preventative maintenance, troubleshooting, managing hardware/software upgrades, Information Security Management as it relates to network infrastructure and actioning urgent response requirements as needed
• Senior Director of Network Services summary of job function:
• Network Security, LAN, WAN, and Wireless architecture design and implementation for all Sutherland Network Operations support for APAC region
• Delivery: management and technical direction for team of network engineers
• Quality / delivery: the network meets availability, reliability, security, and performance requirements
• Research and define network hardware and software standards with peers for Sutherland Network
• Develop/Update network related policies, procedures and processes
• Standardize network configuration across all Americas regions
• Management and Development of Network Operation Strategy

Essential requirements and candidate background

• Be on call as needed, accommodate intermittent travel, and perform other duties as assigned
• Education/Certifications:
• Bachelor’s degree, required in Computer Science, Engineering or related field
• Minimum of five (5) years managing a large, complex enterprise network
• Leading large technical projects with demonstrated oral and written ability to communicate with team members and business leaders
• Understanding: network routing, switching, wireless, firewalls and SDWAN Technologies
• Manufacturers include (Cisco, Zscaler, Citrix, Palo Alto and F5)
• Experience: software defined networks (SDN) and cloud environments are a plus
• Certifications in these areas desired
• Experience: cloud-based telecom systems/technologies
• Managing and mentoring network engineers
• Architecting and designing large-scale networks
• Managing and maintaining Cisco Routers, Switches, Load Balancers and Firewalls
• Wireless networking technologies such as 802.11x in an enterprise environment
• Manage our internal clients and external clients in addressing escalations and client concerns

Education and qualification routes

• Degree / qualification: Master’s degree, preferred in Computer Science, Business Management, or related field

Experience and professional background

• CCNA or CCNP Certification, Active or Expired, and verifiable network project experience to match 5-10 years of active network leadership experience are highly desirable

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: Remote
• Advertised location: Rochester, NY, United States

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Sr. Director Network Administration (Remote - US Base) vacancy is not an offer for reference REF47473V; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Sutherland

Applications follow the official employer page linked below.

Open the official Sutherland posting below and match the title and reference REF47473V.

Compare your qualifications and experience with the essential conditions for the Rochester, NY, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: maintenance

A maintenance example should identify the asset, the fault or preventive task and the action you performed. Explain the checks, records and handover involved in returning equipment or a service to use.

Relevant skills

• maintenance
• compliance
• sustainability
• stakeholder management
• problem resolution