Sutherland: Sr. Associate Account Management — Chennai, TN, India, ////TN, India

About Sutherland

Sutherland works in business and digital transformation, combining technology services with business-process expertise. Its employer descriptions identify artificial intelligence, automation, cloud engineering and advanced analytics as areas of activity. The company uses products, platforms and service delivery to improve business operations and customer experiences. Its stated approach brings human expertise together with AI, adapting technology and process changes to the needs of the organisation receiving the service rather than providing only a standalone software product.

The position and its setting

Sutherland lists Sr. Associate Account Management in Chennai, TN, India, ////TN, India, under reference REF46373Q. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 24 September 2026
• Brands: Sutherland

Responsibilities and work described

• Management: user accounts across applications running on various platforms like IBM-iSeries, Lotus Notes, Sybase PowerBuilder, SAP, SQL Administrator, Windows Active Directory, Outlook Exchange etc
• System Administrator for the User Account Maintenance and Incident Management Systems including general housekeeping
• Creation of E-mail accounts, support and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar etc
• Creation and administration of Global LDAP groups as per the customer guidelines and assigning membership
• Communication and presentation skills
• Maintenance: SLA based support on users getting appropriate access on the required tools and support the business in an efficient way
• High level understanding on JML processes like onboarding, move and offboarding users
• Support: on audit requirements

Essential requirements and candidate background

• Knowledge: Identity Management (Active Directory, Enterprise Directory, Single Sign-On)
• Knowledge: Access Management (lifecycle management - request / review / revoke, Privileged Access Management)
• Knowledge: user administration, authentication methods, file & group permissions and domain policies
• Understanding: concepts like RBAC(Role Based Access Control), Identity Policies, Password Policies, Segregation of duties and approval workflows
• Understanding: the GDPR compliance & Group Security Standards
• Knowledge on ITIL tools like Service-Now & JIRA
• Good understanding on Service Catalog, Custom Request & CPI structures
• Knowledge: various network resources available to users like shared drives, SharePoint etc
• Knowledge on user account administration on windows & SQL servers

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Chennai, TN, India, ////TN, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Sr. Associate Account Management vacancy is not an offer for reference REF46373Q; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Sutherland

Applications follow the official employer page linked below.

Open the official Sutherland posting below and match the title and reference REF46373Q.

Compare your qualifications and experience with the essential conditions for the Chennai, TN, India, ////TN, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: SQL

SQL references usually call for more detail than “database knowledge”. Explain the data you queried, the business or engineering question and how you checked that joins, aggregates and filters produced the intended result.

Relevant skills

• SQL
• SAP
• maintenance
• audit
• compliance
• housekeeping
• communication
• incident response