SGS: Senior Business Analyst — Hyderabad, TS, India

About SGS

SGS provides testing, inspection and certification services. Its employer descriptions connect this work with quality, compliance and sustainability, using laboratory and other business facilities to deliver services. These activities address related but distinct needs: examining products or materials, assessing conditions against requirements, and establishing conformity with an applicable framework. The business provides organisations with evidence and assessments relevant to their operations, supported by scientific, technical and administrative work around the services delivered.

The position and its setting

SGS lists Senior Business Analyst in Hyderabad, TS, India, under reference REF91801C. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Management, General Administration and Support Functions
• Employment type: Full-time
• Employer listing date: 2 October 2026
• Brands: SGS

Responsibilities and work described

• Senior Business Analyst (SBA) is a role within the Information Technology (IT) Corporate team
• The SBA works alongside with the business and functions stakeholders to improve their processes and systems
• He/she understands the business and is responsible for assessing needs and resolve Incidents and requests coming from multiple stakeholders
• The SBA also assesses the impact across business lines, functions and solutions, is responsible for translating them into documented requirements and can support their prioritization
• He/she works with the technical teams to ensure the specifications are properly understood and supports the creation of training materials when needed and the development of the knowledge base of application features
• Delivery: 2nd or 3rd Level Support as required working closely with outsourcer of application support for escalated or urgent issues which require high-level of expertise
• Collaboration: with Implementation, Solution Architect, Delivery and Outsourcer of Application Support for any initiative that will require Support engagement
• Attend internal and external service meetings (when required) to discuss escalated issues and improvement plans
• Partner with outsourcer of application support to improve relationships, monitor performance and quality of services
• Monitoring: escalated issues closely and assist outsourcer in resolving them according to applicable escalation procedure
• Create and foster relationships with business, management, technical partners and external service providers
• Execution: regular service quality checks on incident tickets and requests by the outsourcer of application and discuss service issues and improvement plans
• Participate in management meetings, project meetings, and focus group meetings to provide feedback, ideas and increase level of engagement
• When required, facilitate and guide outsourcer testing activities such as unit testing, regression testing and user acceptance
• Engage with the business and functions stakeholders to identify and understand needs
• Research / execution: meetings and prepare presentations to share ideas and findings

Essential requirements and candidate background

• Bachelor’s degree and/or master’s with relevant IT or Computer science background
• High Level Degree or equivalent in Computer Science or related subject
• Minimum 3-5 years’ experience in Oracle EBS R12 on any of the following processes:
• Order to Cash (O2C)
• Record to Reporting (R2R)
• Procure to Pay (P2P)
• Supply Chain
• Experience: supporting testing activities including unit testing, regression and user acceptance testing
• Communicate technical information to a non-technical audience
• Understanding: IT Service Management (ITIL) process and standards
• Experience: managing activities with external suppliers like Oracle
• Relevant experience managing requirements through the entire delivery and operational life cycle
• Experience on business analysis frameworks and techniques – e.g. business process modeling, continuous improvement, requirements analysis, user stories and use cases definition, etc

Preferred experience and additional strengths

• Experience Oracle Fusion Cloud is desirable
• Experience: automated testing would be a plus

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Hyderabad, TS, India

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Senior Business Analyst vacancy is not an offer for reference REF91801C; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to SGS

Applications follow the official employer page linked below. The source includes these application-specific points:

Open the official SGS posting below and match the title and reference REF91801C.

Compare your qualifications and experience with the essential conditions for the Hyderabad, TS, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

• As part of our recruitment process, we kindly request that you submit your CV in English to ensure accurate evaluation

Practical preparation: supply chain

Supply-chain examples should identify the flow of materials, information or orders and the problem addressed. Explain your part in planning, coordination or process control and the checks used.

Relevant skills

• training
• stakeholder management
• supply chain
• Oracle applications
• business processes