SGS: Operations Manager - Inspections — Gurugram, HR, India

About SGS

SGS provides testing, inspection and certification services. Its employer descriptions connect this work with quality, compliance and sustainability, using laboratory and other business facilities to deliver services. These activities address related but distinct needs: examining products or materials, assessing conditions against requirements, and establishing conformity with an applicable framework. The business provides organisations with evidence and assessments relevant to their operations, supported by scientific, technical and administrative work around the services delivered.

The position and its setting

SGS lists Operations Manager - Inspections in Gurugram, HR, India, under reference REF25624F. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Inspection and Field Testing
• Employment type: Full-time
• Employer listing date: 21 June 2022
• Brands: SGS

Responsibilities and work described

• Support: SBU Head in preparing financial budgets and budgets for manpower, capital and operations expenditure
• Quality / delivery: inspection operations are further enhanced as per SGS policy and client requirements
• Monitoring: scheduling of inspections and ensure execution is done as per client’s SOP with available resources
• Maintenance: high LC by continuously monitoring expense against revenue
• Maintenance: daily activities of staff and other resources to optimize expenses and profitability
• Support: developing existing and new business through regular client contacts and satisfaction
• Monitoring: performance and investigate any problems/complaints with a view to improvement of operations to ‘zero defect ‘as the ultimate goal
• Act as interface between client and execution team
• Work: closely with SGS overseas offices
• Communicate and coordinate with clients and handle their claims and complaints
• Maintenance: quality level in department and ensure key performance indicators are strictly followed
• Maintenance: standards and technical capabilities to meet and satisfy demands set by the clients and / or any statutory authorities
• Approve certificates, reports and invoices, as required within specified timeframe
• Co-ordinate with customer for analysis of complaints, prepare investigation reports and follow up of short term and long-term corrective action
• Draft, negotiate and secure contracts for local and international clients
• Management: pre and post contract commercial issues, including credit and collection

Essential requirements and candidate background

• Essential: Degree in Textiles / Apparels
• Specialization: Experience in Operations majorly with added experience in Business development with Good communication skills

Preferred experience and additional strengths

• Desirable: Experienced in Production & Quality control

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Gurugram, HR, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Operations Manager - Inspections vacancy is not an offer for reference REF25624F; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to SGS

Applications follow the official employer page linked below.

Open the official SGS posting below and match the title and reference REF25624F.

Compare your qualifications and experience with the essential conditions for the Gurugram, HR, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: audit

An audit example should identify the process or records reviewed, the evidence considered and your own responsibility. Describe how findings were documented and followed through without exposing confidential reports.

Relevant skills

• audit
• training
• commercial negotiations
• claims administration
• quality control
• business development
• communication