ServiceNow: Executive Producer, Brand Strategy & Creative — New York City, NEW YORK, United States

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Executive Producer, Brand Strategy & Creative in New York City, NEW YORK, United States, under reference JB0076406. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Marketing, Communications, and Brand
• Employment type: Full-time
• Employer listing date: 23 October 2026
• Brands: ServiceNow

Responsibilities and work described

• Great production makes ambitious ideas possible
• We’re looking for an Executive Producer who brings creative ingenuity, production expertise, and a drive to explore what’s next
• As part of ServiceNow’s Brand Strategy & Creative team, you’ll lead integrated content production across digital, social, video, events, and stills
• You’ll partner with creative leaders from the earliest conversations, assemble the right talent and partners, and guide work from first idea to final delivery
• You’ll also help shape the future of production at ServiceNow, combining craft with generative AI, emerging tools, and smarter ways of working
• This is an opportunity to make distinctive work for a global technology brand while building the capabilities to keep raising our ambition
• Bring ambitious ideas to life
• Leadership: production of video, social content, digital assets, event content, animation, and photography
• Partner early in the creative process
• Work: with creative, strategy, product, and marketing leaders to shape production approaches, expand possibilities, and solve challenges from the outset
• Building: the right team for the work
• Source and lead production partners, editors, animators, photographers, and other specialists, matching talent and resources to each project
• Shape how we produce
• Development: flexible approaches that combine live action, post-production, animation, VFX, and generative AI to deliver creative outcomes
• Turn experimentation into capability
• Evaluate emerging tools, pilot new approaches, and translate what works into repeatable practices

Essential requirements and candidate background

• Deep production experience. 10+ years of progressive experience, including executive or senior production leadership at an agency, studio, production company, or in-house team
• An integrated content mindset
• Experience leading complex projects across video, digital, social, and stills, with an understanding of how to plan content for multiple channels and audiences
• Creative ambition and practical ingenuity
• You understand what makes an idea compelling and find inventive ways to bring it to life within real budgets and timelines
• An eye for talent
• Relationships with creative and production partners, and the ability to find and assemble the right team for each assignment
• Experience: AI
• Practical familiarity with generative video, image, and audio tools, and a clear point of view on how they can improve the work and the production process
• Production and business fundamentals
• Fluency: live action, post-production, animation, and VFX pipelines, paired with expertise in budgeting, bidding, and vendor management
• Confidence navigating complexity
• Experience aligning stakeholders, managing shared resources, and balancing competing priorities in a matrixed organization
• Resourcefulness and ownership
• You seek out the people, assets, and answers needed to move work forward, and stay close to the details through delivery
• Trusted leadership
• You build relationships with creatives, partners, and executives, communicate clearly, and influence decisions across teams

Preferred experience and additional strengths

• Experience evolving an in-house production model, including how work is shared across internal teams, agencies, and production partners
• Experience: enterprise technology or B2B brand marketing
• Experience building repeatable production approaches across global teams and markets
• For positions in this location, we offer a base pay of $148,400 - $259,700, plus equity (when applicable), variable/incentive compensation and benefits
• Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
• Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location
• We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs
• Compensation is based on the geographic location in which the role is located and is subject to change based on work location

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: Remote
• Advertised location: New York City, NEW YORK, United States

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Executive Producer, Brand Strategy & Creative vacancy is not an offer for reference JB0076406; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0076406.

Compare your qualifications and experience with the essential conditions for the New York City, NEW YORK, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: ServiceNow

For ServiceNow, explain the workflow or service-management process, the platform area and the work you owned. Examples might concern implementation, configuration, integration or support, depending on your background.

Relevant skills

• AI/ML
• ServiceNow
• AI
• marketing
• commercial negotiations
• sales
• stakeholder management