ServiceNow: Advisory AI Foundry Architect — Mumbai, Maharashtra, India

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Advisory AI Foundry Architect in Mumbai, Maharashtra, India, under reference JB0071892. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Sales
• Employment type: Full-time
• Employer listing date: 6 August 2026
• Brands: ServiceNow

Responsibilities and work described

• As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales
• Technical guidance: revenue for one of our products with the support & partnership of Sales, Product Management, and the executive team
• This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles
• This role is the technical face of Platform and AI in the region
• Builds POCs, and accelerators using Platform and AI Agents
• Experiment with LLM improvements, Agentic orchestration, & workflow optimisation
• Development: reusable components for regional consumption
• Mapped to opportunity AI Solution Architects in sprints to support POCs
• Create knowledge assets that scale team and field capability

Essential requirements and candidate background

• To be successful in this role you have:
• Experience: leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 10+ years of pre-sales solution consulting or sales engineering experience
• Hands-on experience designing and building agentic AI applications — multi-agent orchestration, RAG, prompt and context engineering, evaluation
• Proficiency: agent frameworks and modern LLM tooling
• Understanding: enterprise integration, APIs, data pipelines, and security/governance considerations for AI
• Ability to work directly with customers and translate business problems into technical solutions
• Proficiency: the ServiceNow platform or technical expertise with cloud software solutions
• Communication skills across both engineering and executive audiences
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel, as necessary
• FD21

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Mumbai, Maharashtra, India

Benefits mentioned by the employer

• The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory
• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Advisory AI Foundry Architect vacancy is not an offer for reference JB0071892; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0071892.

Compare your qualifications and experience with the essential conditions for the Mumbai, Maharashtra, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: ServiceNow

For ServiceNow, explain the workflow or service-management process, the platform area and the work you owned. Examples might concern implementation, configuration, integration or support, depending on your background.

Relevant skills

• APIs
• AI/ML
• LLMs
• ServiceNow
• AI
• sales
• marketing
• partnership development
• communication