Paytm: Area Collection Manager - Manager - Lending Collections (Frontend) — Hyderabad, Telangana

About Paytm

Paytm is an Indian digital payments and financial services firm under parent One97 Communications. Its services handle consumer payments through UPI and its app-based wallet, merchant acceptance and payment gateways, with bill payments, ticketing and other commerce services on the same platform. Headquartered in Noida, the company serves consumers and merchants across India, and its employer feed lists technology and product roles for the payments ecosystem.

The position and its setting

Paytm lists Area Collection Manager - Manager - Lending Collections (Frontend) in Hyderabad, Telangana, under reference cf8e7e47-2871-405f-8e19-aa95fa5e6996. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Business
• Employment type: Full-time Employment
• team: Lending Collections

Responsibilities and work described

• The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams
• The role requires expertise in delinquency management, compliance, analytics, and team leadership
• 1
• Bucket & Portfolio Management
• Management: collections across delinquency buckets (0–30, 31–60, and higher DPD segments)
• Improvement: resolution rates in both early and late buckets
• Focus on non-starter and delinquent accounts to prevent roll-forward
• Drive collection efficiency and overall portfolio health
• Monitoring: daily performance and ensure adherence to CAPE norms
• 2
• Tele-Collections Management
• Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies
• Design: and optimize calling patterns based on customer risk profiling
• Improvement: dialer efficiency, call connect rates, and campaign performance
• Maximize early-stage resolutions to prevent migration to hard buckets
• 3

Essential requirements and candidate background

• Expertise in collections strategy (early & late buckets)
• Knowledge: RBI regulations and compliance frameworks
• Drive performance in high-pressure, target-driven environments

Location, schedule and contract conditions

• Advertised location: Hyderabad, Telangana

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Area Collection Manager - Manager - Lending Collections (Frontend) vacancy is not an offer for reference cf8e7e47-2871-405f-8e19-aa95fa5e6996; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Paytm

Applications follow the official employer page linked below.

Open the official Paytm posting below and match the title and reference cf8e7e47-2871-405f-8e19-aa95fa5e6996.

Compare your qualifications and experience with the essential conditions for the Hyderabad, Telangana position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: audit

An audit example should identify the process or records reviewed, the evidence considered and your own responsibility. Describe how findings were documented and followed through without exposing confidential reports.

Relevant skills

• audit
• compliance
• communication
• commercial negotiations
• portfolio management