Oscar Health: Manager, Process Improvement — New York, New York, United States

About Oscar Health

Oscar Health is a health-insurance business built around a technology platform and member services. Its recruitment board also describes Oscar Medical Group activities in virtual health assessments and virtual care. Those notices reflect distinct parts of the wider operation: insurance products and member administration alongside clinical services. Technology, insurance operations and care delivery consequently appear in different roles on the board, with the employing team determining the service and professional responsibilities of an individual position.

The position and its setting

Oscar Health lists Manager, Process Improvement in New York, New York, United States, under reference 8168152. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Member Programs
• Employer listing date: 16 October 2026

Responsibilities and work described

• The Manager, Process Improvement works closely with a cross functional team of leaders, project managers, and Business Stakeholders to solve business problems related to internal processes
• The Manager is responsible for identifying critical processes to the business and defining the business' requirements
• The Manager is also responsible for process mapping, assessing the overall effectiveness and efficiency of the process, developing new or reengineering existing processes, and supporting implementation
• The Manager, Process Improvement supports our teams in driving a best-in-class, service-focused operation by designing and guiding the use of operational frameworks and ideologies
• Report into the Director, Process Improvement
• Work: Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week
• Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
• Pay Transparency: The base pay for this role is: $117,576 - $154,318 per year
• You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses
• Partner with core insurance operations leaders to identify and implement solutions to operational challenges
• Support: the core insurance organization in the frictionless delivery of value to members and providers
• Be the example of the continuous improvement mindset, providing effective direction and influence, while demonstrating actual results of organizational behavior change in this area
• Demonstrate the proper approach with implementation of Continuous Improvement Tools both internal to the organization and aligned to industry standards and best practices
• Partner cross functionally with various leaders in all areas of the business to support the drive towards frictionless value delivery
• Utilize and implement programmatic frameworks and tools while adjusting your approach based on measured outcomes across simultaneous operating improvement projects
• Creating and sustaining foundational stability and ensuring scalability within your area of responsibility

Essential requirements and candidate background

• A bachelor's degree or 4+ years commensurate experience
• 4+ years of work experience in health insurance operations claims processing, utilization management, or call center ops
• 3+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
• 3+ years of experience with end to end project management
• 3+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
• 3+ years of experience with process improvement methodologies such as Lean Six Sigma

Education and qualification routes

• Degree / qualification: Bachelor's degree in Engineering, Business Administration, or other related field

Preferred experience and additional strengths

• Lean Six Sigma Green Belt certification or higher

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members
• We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family
• Up to 10% a month
• This is an authentic Oscar Health job opportunity
• Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience
• Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements
• Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts
• California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy
• Advertised location: New York, New York, United States

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Manager, Process Improvement vacancy is not an offer for reference 8168152; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Oscar Health

Applications follow the official employer page linked below.

Open the official Oscar Health posting below and match the title and reference 8168152.

Compare your qualifications and experience with the essential conditions for the New York, New York, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Python

Python work is easier to assess through a concrete example than a list of libraries. Explain the problem, the input data, the parts you implemented and how you checked the output. Include a repository or a short technical note when you can share it.

Relevant skills

• Python
• SQL
• Excel
• data analysis
• AI
• process improvement
• Lean
• Six Sigma