Bosch Group: BGSW_2026_IT_Manager_SDM — pune, India

About Bosch Group

Bosch's India activities span mobility, industrial technology, consumer goods, and energy and building technology. Its employer description identifies engineering development, manufacturing and commercial operations within that range. The group operates through multiple Indian businesses, including activities in automotive systems, software and engineering, industrial technology and home appliances. This makes Bosch a collection of related technology businesses rather than a single product operation, with different entities serving different industrial and consumer applications.

The position and its setting

Bosch Group lists BGSW_2026_IT_Manager_SDM in pune, India, under reference REF298398Z. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 21 October 2026
• Contract type: Unlimited
• Legal Entity: Bosch Global Software Technologies Private Limited
• Brands: Bosch Group

Responsibilities and work described

• The Engagement Manager & Account Manager is accountable for end-to-end ownership of customer engagement, encompassing account management, service delivery, and project/program execution across Managed Services (Infrastructure SAP) and development initiatives
• The role demands customer-facing leadership, with the ability to engage CXOs including the CEO, translate business objectives into executable IT outcomes, and ensure predictable delivery, service stability, and financial performance
• Prior program or project management experience and mandatory hands-on exposure to either Infrastructure or SAP landscapes are essential
• Account & Engagement Management
• Own the overall customer relationship as the single point of accountability for IT delivery and operations
• Building: and sustain trusted relationships with CEO, CXOs, and senior business stakeholders
• Act as a strategic partner, aligning IT initiatives with business priorities and long-term roadmap
• Drive customer satisfaction, retention, and growth of the account
• Stakeholder Management & Business Alignment
• Engage deeply with customer business stakeholders across Manufacturing (mandatory), Purchasing, Sales, and Finance functions
• Translate business requirements into service roadmaps, project charters, and execution plans
• Leadership: executive governance forums, steering committees, and periodic CEO-level reviews
• Management: escalations proactively and drive resolution to closure
• Program / Project Delivery Ownership
• Own end-to-end delivery of multiple programs and projects including enhancements, CRs, and transformation initiatives
• Execute delivery using Agile, Waterfall, or Hybrid models, based on engagement needs

Essential requirements and candidate background

• Bachelor’s degree in Engineering / MCA / MBA
• ITIL certification is an advantage
• Experience:
• 15-18 years
• Mandatory Experience
• Prior experience as Program Manager / Project Manager in enterprise IT environments
• Mandatory domain background in either Infrastructure or SAP (one is compulsory)
• Experience managing Managed Services (Infra and/or AMS) alongside projects
• Ability to manage senior customer stakeholders, including CXOs and CEOs
• Understanding: Manufacturing business processes (mandatory), with working knowledge of Purchasing, Sales, and Finance
• Expertise in SDLC, ITIL-based service management, Agile/Hybrid delivery models
• Financial acumen with experience in budgeting, forecasting, and P&L management
• Communication, negotiation, and conflict-resolution skills

Preferred experience and additional strengths

• PMP / PRINCE2 / Agile certification preferred

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: pune, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another BGSW_2026_IT_Manager_SDM vacancy is not an offer for reference REF298398Z; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Bosch Group

Applications follow the official employer page linked below.

Open the official Bosch Group posting below and match the title and reference REF298398Z.

Compare your qualifications and experience with the essential conditions for the pune, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: SAP

For SAP, identify the module or business process and the type of contribution: configuration, development, integration, testing or user support. Give one example that connects the system change to the business need.

Relevant skills

• SAP
• account management
• project management
• manufacturing
• sales
• stakeholder management
• communication
• commercial negotiations