AbbVie: Marketing Manager, Patient Services Strategy, Gastroenterology — Mettawa, IL, United States

About AbbVie

AbbVie is a biopharmaceutical business focused on discovering and delivering medicines and related health solutions. Its employer introduction identifies immunology, oncology and neuroscience among its therapeutic areas, alongside the Allergan Aesthetics portfolio. The organisation's stated mission connects current health problems with the development of treatments for future medical needs. Its activities therefore have both scientific and product-delivery dimensions, with different functions supporting research, medicines and services within the named therapeutic and aesthetics areas.

The position and its setting

AbbVie lists Marketing Manager, Patient Services Strategy, Gastroenterology in Mettawa, IL, United States, under reference R00152403. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 24 October 2026
• Brands: AbbVie

Responsibilities and work described

• The Marketing Manager, Patient Services Strategy, Gastroenterology plays an important role in the development of our patient support strategies
• This position directly interacts with brand partners ensuring both patient and provider needs are met
• The position is a critical linkage point between the US Commercial Brand Team and the US Patient Services for Skyrizi Ulcerative Colitis and Crohn’s Disease Gastroenterology
• This role is responsible for overall Skyrizi Gastroenterology Patient Support Program performance and accountability, including program marketing strategy, design, brand alignment, asset execution, and program performance
• This person will be responsible for supporting program enhancements, program launches, partnering with brand Sales and Marketing, Legal/Compliance, and additional stakeholders to create patient treatment plan experiences
• Major Responsibilities:
• Operates in the finer details, executing on marketing projects leading up to larger program initiatives
• Support: leadership creation of PSP strategic & tactical planning by providing strategic lens
• Establishment: and maintain appropriate relationships with commercial business partners in sales, managed healthcare, trade and marketing teams
• Builds awareness of PSP offerings throughout brand teams by socializing content with brand team members (managers, and fellow associate directors)
• Provides AbbVie Patient Services (APS) input to Brand marketing executions, identifying and resolving incongruencies, and synergizing messaging
• Facilitates discussion of operational opportunities & efficiencies between APS teams and brands
• Manages marketing program assets, updating and refining as needed
• Defines and tracks key performance indicators for patient support programs, using performance data, patient insights, and stakeholder feedback to identify optimization opportunities and inform strategic recommendations
• Partners with insights, analytics, field teams, and external partners to understand patient, caregiver, and provider barriers and translate findings into actionable marketing strategies
• Supports development and optimization of omnichannel patient and provider engagement strategies across digital, print, field, and partner channels

Essential requirements and candidate background

• Bachelor’s degree required
• Deep commitment to supporting patients and improving their treatment experience
• Understands overall Patient Support Program (PSP) vision and strategy, helps define, document, and communicate the vision
• Understands and can navigate PSP components to help troubleshoot issues and maximize overall program performance
• Project management skills with the ability to prioritize, influence, and execute in a fast-paced, matrix environment
• Understands business and compliance guardrails and asks appropriate questions to drive business forward
• Understanding: brand positioning, campaign management, budget management, and marketing fundamentals
• Background in consumer or HCP marketing, patient engagement, retention strategies
• Proficient planning and organization skills, attention to detail, execution, and follow-through
• Experience and ability to manage and lead various external partnerships and maintain their budgets, including agencies and vendors, is a must
• Communication (oral, written, and presentation) and interpersonal skills with the ability to simplify complex information and tailor messaging to different audiences
• Experience: agile ways of working, market asset management tool (Promomats, MedComms, OCE, etc)

Experience and professional background

• 5+ years of marketing experience in pharmaceutical / biotech or healthcare services; brand, digital, and patient service marketing experience strongly preferred

Preferred experience and additional strengths

• Experience: patient support programs, specialty pharmacy, reimbursement support, access services, hub services, or care model design preferred
• MBA or advanced degree strongly preferred

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: Hybrid
• Advertised location: Mettawa, IL, United States

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Marketing Manager, Patient Services Strategy, Gastroenterology vacancy is not an offer for reference R00152403; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to AbbVie

Applications follow the official employer page linked below.

Open the official AbbVie posting below and match the title and reference R00152403.

Compare your qualifications and experience with the essential conditions for the Mettawa, IL, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: pharmacy

For pharmacy or pharmaceutical-industry roles, separate the academic qualification, any professional registration and the relevant work experience. Explain the product, process or business context that matches your background.

Relevant skills

• pharmacy
• compliance
• sales
• marketing
• stakeholder management
• project management
• communication
• partnership development