Zocdoc: Staff Software Engineer, Appointment Management — New York, NY; Silicon Valley, CA

About Zocdoc

Zocdoc develops technology that helps patients find and book healthcare appointments. Its employer introduction describes both a healthcare marketplace and infrastructure supporting access to care through other search and provider channels. The stated focus is the path from seeking care to obtaining an appointment. Its work includes making booking accessible beyond its own marketplace, connecting patient-facing discovery with the systems used by healthcare providers and other organisations to make available appointments easier to reach.

The position and its setting

Zocdoc lists Staff Software Engineer, Appointment Management in New York, NY; Silicon Valley, CA, under reference 8265706. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Technology
• Employer listing date: 12 October 2026

Responsibilities and work described

• A Staff Software Engineer to join the Appointment Management team at Zocdoc!
• This team owns the backend systems that determine when, where, and how appointments can be booked across Zocdoc's channels
• We build the services, APIs, and data models that let practices express their real-world scheduling needs and ensure providers are accurately bookable for the patients they can serve
• This foundational work supports the booking experience for millions of patients while enabling providers and practice staff to manage their schedules with confidence
• As a Staff Engineer at Zocdoc, you'll balance deep individual contribution with technical leadership and mentorship
• You'll shape the architecture of our scheduling and availability systems, drive cross-team technical initiatives, and raise the engineering bar through sound practices and operational ownership
• You'll work primarily on backend systems, with opportunities to contribute across the stack when needed
• Owning the design and development of backend services, APIs, and data models that power Zocdoc's scheduling and availability systems, primarily using C#/.NET and AWS technologies (DynamoDB, Lambdas, SQS/SNS, Kinesis)
• We also use React/TypeScript on the frontend
• Driving architectural decisions for complex scheduling logic, ensuring reliability, scalability, and correctness across millions of bookings
• Leadership: cross-team technical initiatives and establishing patterns that improve engineering quality beyond your immediate team
• Collaboration: with our agile team of dedicated and brilliant engineers, product managers, and designers to deliver high-impact features
• Championing a culture of engineering excellence, leading by example in code quality, performance, and operational ownership
• Mentoring your peers, with the notion that helping others means learning and growing yourself
• Work: with cutting edge GenAI tools and technology

Essential requirements and candidate background

• Excited by the challenge of building the backend systems that power scheduling across healthcare
• Energized by designing services and data models that handle real-world complexity at scale
• A product-minded engineer who loves working in a highly collaborative and supportive environment
• Motivated by building foundational infrastructure that makes healthcare easier for patients and providers
• Passionate about mentorship and leveling up the engineers around you
• Passionate about building diverse and inclusive teams and culture
• A track record of designing and delivering backend systems that handle complex domain logic at scale
• A passion for technology and the ability to think critically about the performance, scalability, and reliability of the systems you build
• The instinct to simplify: you break down ambiguous, loosely defined problems into clear technical direction
• Successfully mentored other engineers and encouraged your peers to adopt engineering best practices
• Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
• The mentality of an owner: you drive initiatives from architectural design through production and take pride in operational excellence
• Superb communication skills
• You keep stakeholders in the loop and can dive into technical details at the right level for any audience
• An unrelenting desire to build more equitable, inclusive, and diverse workplaces, and you view this role as an opportunity to create positive change
• Humility
• You treat all people with dignity and respect, regardless of title or tenure

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• NYC Base Salary Range: $180,000 — $270,000 USD
• Advertised location: New York, NY; Silicon Valley, CA

Benefits mentioned by the employer

• Flexible, hybrid work environment
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Staff Software Engineer, Appointment Management vacancy is not an offer for reference 8265706; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Zocdoc

Applications follow the official employer page linked below.

Open the official Zocdoc posting below and match the title and reference 8265706.

Compare your qualifications and experience with the essential conditions for the New York, NY; Silicon Valley, CA position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: TypeScript

TypeScript examples can show how you made a codebase easier to change safely. Explain the interfaces, data models or integration boundaries you worked with, together with the feature or defect that motivated the work.

Relevant skills

• TypeScript
• C#
• AWS
• APIs
• AI/ML
• React
• AI
• insurance
• stakeholder management
• communication