Yugabyte: Technical Support Engineer APJ — India

About Yugabyte

Yugabyte develops distributed database software. Its YugabyteDB provides a PostgreSQL-compatible distributed SQL database designed for cloud-native and mission-critical applications, scaling across regions and clouds while keeping transactions resilient. Organisations with large transactional workloads use these databases, which are available as open-source distribution alongside commercial subscription and database-service offerings. The employer feed lists engineering, support and related roles around its database products.

The position and its setting

Yugabyte lists Technical Support Engineer APJ in India, under reference 4677134006. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Sales & Marketing
• Employer listing date: 5 May 2026

Responsibilities and work described

• We are seeking a Technical Support Engineer to join our growing Customer Support organization
• While prior support experience is valuable, it is not a strict requirement — we’re looking for individuals with technical aptitude, problem-solving skills, and the right mindset to learn and thrive in a customer-focused support culture
• The ideal candidate will work collaboratively with customers to troubleshoot issues, guide them through technical challenges, and ensure they get the most out of YugabyteDB
• Delivery: timely, empathetic, and technically sound assistance to customers using YugabyteDB
• Troubleshoot and resolve technical issues involving distributed databases, cloud infrastructure, APIs, and application integrations
• Collaboration: closely with Engineering, Product, and Documentation teams to ensure customer needs are addressed effectively
• Maintenance: detailed case documentation and follow established support processes
• Contribution: to knowledge base articles and support tools to enhance self-service capabilities for customers
• Continuously learn new technologies and expand your understanding of Yugabyte’s ecosystem
• Participate in a global on-call rotation, providing after-hours and Week-off support when assigned

Essential requirements and candidate background

• 3-5 years of industry experience in a technical role
• Technical foundation in at least two of the following: databases, distributed systems, cloud platforms (AWS, GCP, Azure), Linux/Unix administration, or programming/scripting (Python, Bash, Java, etc.)
• Problem-solving and analytical skills, with the ability to learn new systems quickly
• Communication skills — both written and verbal — to interact effectively with technical and non-technical audiences
• Proactive, customer-first mindset, with patience and persistence when resolving issues
• Work independently in a fully remote environment while collaborating across global teams
• Logistics & Schedule
• Work Hours: This position is aligned with early morning IST hours
• Weekend Schedule: This role requires weekend coverage
• Have two fixed, consecutive weekdays off (e.g., Tuesday-Wednesday)

Experience and professional background

• Experience: a technical support, customer success, or DevOps/SRE role

Preferred experience and additional strengths

• Familiarity: open-source software and community-driven projects
• Knowledge: PostgreSQL or other relational databases
• Why Join Us?
• Work on cutting-edge database technology used by top enterprises worldwide
• Collaborative, growth-oriented team culture that values learning and innovation
• Flexible remote work environment with work-life balance
• Competitive compensation and benefits
• Equal Employment Opportunity Statement:
• To review Yugabyte's Privacy Policy please visit Yugabyte Privacy Notice

Location, schedule and contract conditions

• Advertised location: India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Technical Support Engineer APJ vacancy is not an offer for reference 4677134006; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Yugabyte

Applications follow the official employer page linked below.

Open the official Yugabyte posting below and match the title and reference 4677134006.

Compare your qualifications and experience with the essential conditions for the India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Python

Python work is easier to assess through a concrete example than a list of libraries. Explain the problem, the input data, the parts you implemented and how you checked the output. Include a repository or a short technical note when you can share it.

Relevant skills

• Python
• Java
• AWS
• GCP
• Azure
• APIs
• SQL
• Google Cloud
• Linux
• AI