ServiceNow: Staff Software Engineer — Hyderabad, India

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Staff Software Engineer in Hyderabad, India, under reference JB0075232. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Engineering, Infrastructure and Operations
• Employment type: Full-time
• Employer listing date: 28 September 2026
• Brands: ServiceNow

Responsibilities and work described

• Staff Software Engineer - ITAM and AI Cost
• We're looking for a Staff Full Stack Developer to help build and scale our AI-powered tools for application development
• You'll work at the intersection of UI, backend, and AI-driven engineering — architecting solutions that improve developer experience, expand platform capabilities, and drive engineering excellence across the team
• The Software Asset Management product(ITAM) empowers organizations to manage software licensing and compliance with precision
• Our engineers build performance-efficient algorithms that help customers achieve the most accurate licensing position possible
• You’ll be responsible for the full software development lifecycle—from design and implementation to testing and delivery—while partnering closely with product managers, architects, and quality engineers
• Together, we improve product quality, efficiency, and performance
• The SAM team is deeply aligned with company priorities and market expectations, delivering solutions that matter
• Be building the next generation of AI Cost Management capabilities that help enterprises understand, govern, optimise, and control AI spending across large-scale AI ecosystems
• The product provides visibility into AI consumption, cost attribution, budgeting, forecasting, spend controls, alerts, and vendor integrations across AI services such as Anthropic, OpenAI, Microsoft Copilot, and future AI providers

Essential requirements and candidate background

• To be successful in this role you have:
• Experience: leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving
• This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• 8+ years of experience in software engineering, with a track record of delivering high-quality products
• Experience: columnar/analytical data stores (e.g., ClickHouse, Apache Druid, Snowflake, BigQuery, Redshift, or Vertica), including schema design, partitioning, and query optimization for large-scale analytical workloads
• Experience building and operating distributed data pipelines for high-volume ingestion, transformation, and reconciliation (e.g., Apache Spark, Kafka, Flink, Airflow, or dbt)
• Experience creating dashboards and analytic reports with tools such as Power BI, Tableau, or Looker
• Proficiency: Python, Java, or similar object-oriented languages
• Experience: modern front-end frameworks such as Angular, React, or Vue
• Knowledge: data structures, algorithms, object-oriented design, design patterns, and performance optimization
• Familiarity: automated testing frameworks (e.g., JUnit, Playwright, TestNG) and integrating tests into CI/CD pipelines
• Understanding software quality principles including reliability, observability, and production readiness
• Troubleshoot complex systems and optimize performance across the stack
• Experience: AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency
• Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
• Why Join Us
• Build and deliver high-impact AI Native products that powers digital experiences for millions of users
• Collaborate in a culture that values craftsmanship, quality, and innovation
• Work as AI Native engineer and us AI productivity and automation tools that enhance engineering excellence and drive product reliability
• Be part of a culture that encourages innovation, continuous learning, and shared success

Location, schedule and contract conditions

• Work arrangement: Hybrid
• Advertised location: Hyderabad, India

Benefits mentioned by the employer

• Design and implement AI-Native product development, using cutting-edge technical approaches to deliver business value
• Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit Testing, etc.)
• Own your code from design through implementation, test automation, and delivery
• Collaborate with product managers to define feature sets that solve real customer problems
• Work with architects to shape product design and with QE to enhance quality and performance
• Contribute to new product features and enhance existing offerings
• Mentor peers and promote knowledge-sharing across the team

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Staff Software Engineer vacancy is not an offer for reference JB0075232; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0075232.

Compare your qualifications and experience with the essential conditions for the Hyderabad, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Python

Python work is easier to assess through a concrete example than a list of libraries. Explain the problem, the input data, the parts you implemented and how you checked the output. Include a repository or a short technical note when you can share it.

Relevant skills

• Python
• Java
• Spark
• Kafka
• CI/CD
• AI/ML
• AI
• software testing
• compliance
• React
• Angular
• Power BI