ServiceNow: Staff Frontend Engineer — Tel Aviv, Israel

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Staff Frontend Engineer in Tel Aviv, Israel, under reference JB0076393. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Engineering, Infrastructure and Operations
• Employment type: Full-time
• Employer listing date: 23 October 2026
• Brands: ServiceNow

Responsibilities and work described

• ServiceNow's Advanced Technology Group is a customer-focused innovation team building intelligent software and AI-powered work experiences
• We combine AI workers, workflows, chat, knowledge, and integrations to make complex enterprise operations accessible to everyday users
• Our researchers, applied scientists, engineers, designers, and product managers have a dual mission: build end-to-end products for customers while experimenting with and de-risking the technologies that will shape how people work
• The role
• An experienced frontend engineer who cares deeply about product quality
• Turn complex, nondeterministic AI behavior into fast, clear, and trustworthy user experiences across our web application and embedded enterprise surfaces
• Help shape what we build and take features from idea to production
• We look for people who move fast, ask good questions, care about users, and take pride in their work
• Building: AI-native experiences for chat, workflows, integrations, approvals, and knowledge
• Own customer-facing features from product definition through implementation, testing, release, and iteration
• Create scalable components and shared product capabilities across our main application and ServiceNow experience
• Design: reliable realtime and asynchronous interfaces, including streaming, partial results, retries, interruptions, and failures
• Own frontend foundations such as shared packages, build tooling, dependency upgrades, and CI
• Keep the frontend healthy over time by improving architecture, performance, developer experience, and maintainability
• Improvement: accessibility, responsiveness, performance, observability, and product polish
• Work: closely with product, design, backend, and AI engineers while independently driving execution

Essential requirements and candidate background

• To be successful in this role you have:
• React and TypeScript fundamentals with experience building high-quality customer-facing products
• A track record of driving meaningful features end to end, not only incremental changes
• Product judgment: you care about clarity, speed, accessibility, and details, and speak up when an experience is not good enough
• Experience: asynchronous server state, typed APIs, complex forms, realtime events, and failure handling
• Design maintainable boundaries between applications, shared features, UI primitives, and API clients
• Experience maintaining frontend infrastructure, package ecosystems, build pipelines, and large codebases
• Experience: automated testing and confidence in owning production outcomes
• Comfort working with autonomy in a fast-moving environment with limited process overhead
• AI Development Lifecycle
• Hands-on ADLC experience is mandatory
• You must have shipped software using AI across discovery, design, implementation, testing, review, documentation, and production debugging—not only used a coding assistant occasionally
• You know how to validate AI-generated work, define evaluations and regression criteria, manage context, and account for nondeterminism, hallucinations, latency, cost, privacy, and security
• You retain human ownership of the architecture, code, and customer outcome
• For product development, you understand prompts, tool calls, structured outputs, approvals, and model failure modes well enough to design trustworthy AI user experiences
• Our technology
• React, TypeScript, Vite, Nx, TanStack Query, React Hook Form, Socket.IO, TipTap, SCSS Modules, i18next, Vitest, Playwright, Sentry, JSON Schema, Cursor, and Linear
• Our platform runs on AWS and Kubernetes
• You do not need to be an infrastructure expert, but you should be comfortable working with cloud-based systems
• Experience: every technology is not required

Preferred experience and additional strengths

• Experience: rich-text editors, design systems, Web Components, Shadow DOM, ServiceNow, or AI automation products is a plus

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: Hybrid
• Advertised location: Tel Aviv, Israel

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Staff Frontend Engineer vacancy is not an offer for reference JB0076393; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0076393.

Compare your qualifications and experience with the essential conditions for the Tel Aviv, Israel position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: TypeScript

TypeScript examples can show how you made a codebase easier to change safely. Explain the interfaces, data models or integration boundaries you worked with, together with the feature or defect that motivated the work.

Relevant skills

• TypeScript
• Kubernetes
• AWS
• APIs
• AI/ML
• ServiceNow
• AI
• embedded systems
• React