ServiceNow: Senior Manager (Presales) Partner Technology Architecture — Austin, TEXAS, United States

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Senior Manager (Presales) Partner Technology Architecture in Austin, TEXAS, United States, under reference JB0076306. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Sales
• Employment type: Full-time
• Employer listing date: 23 October 2026
• Brands: ServiceNow

Responsibilities and work described

• ServiceNow is seeking a Senior Manager, Partner Technology Architecture to lead a team of
• Partner Technology Architects serving our Global and strategic partners
• As a first-line people
• Leader, you will build and develop a high-performing team that drives holistic partner growth
• Through pre-sales technical excellence, solution strategy, business development, and AI-first
• Technology adoption
• Remain hands-on: coaching your team, staying close to critical
• Partner engagements, and owning the outcomes your team delivers
• Translate platform
• Capabilities, AI innovation, and industry context into repeatable, outcome-driven offerings that
• Partners can build, scale, and monetize
• This role requires travel for partner, customer, and
• Organizational activities of up to 30%
• While this role leads strategic business development and co-innovation, pre-sales technical
• Excellence remains the primary operational foundation for the team, including technical
• Discovery, solution demonstrations, proof-of-concept leadership, and architectural validation that

Essential requirements and candidate background

• Required:
• 10+ years of pre-sales solution consulting, partner strategy, or enterprise technology
• Advisory experience, with a record of leading technical discovery,
• Demonstrations, and partner engagements
• 6+ years of leadership experience, preferably within pre-sales, professional services, or
• Partner-aligned organizations, including building or leading pre-sales or partner
• Practices
• Experience coaching, mentoring, and managing a team of senior-level professionals,
• With a structured, team-first approach to goals and objectives
• Experience working directly with partners, system integrators, service providers,
• Hyperscalers, or technology alliances
• Executive presence, with the ability to influence VP+ and CXO-level partner
• Stakeholders and to collaborate across Enterprise Architects, Technical Architects,
• Offering Managers, and Directors
• Connect business strategy, industry context, and technology into
• Actionable partner growth plans, and to shape or scale partner practices, offerings, or
• Go-to-market motions
• Understanding: enterprise platforms and workflow-based solutions, with deep
• Familiarity: at least one technology (e.g., Cloud, database, AppDev etc.)
• Knowledge: AI-enabled use cases, automation patterns, and data-driven

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: Remote
• Advertised location: Austin, TEXAS, United States

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Senior Manager (Presales) Partner Technology Architecture vacancy is not an offer for reference JB0076306; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0076306.

Compare your qualifications and experience with the essential conditions for the Austin, TEXAS, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: ServiceNow

For ServiceNow, explain the workflow or service-management process, the platform area and the work you owned. Examples might concern implementation, configuration, integration or support, depending on your background.

Relevant skills

• AI/ML
• ServiceNow
• AI
• investment
• sales
• business development
• marketing
• training
• business planning
• stakeholder management