Rubrik: Senior CXO Customer Advocacy Manager — United States

About Rubrik

Rubrik provides data-security and resilience technology for organisations facing cyberattacks, malicious activity and operational disruption. Its recruitment material discusses protecting enterprise information, including data held in business software and cloud environments. The described portfolio includes security and protection for SaaS applications, with attention to access, backup and recovery. Its business connects the technical handling of information with an organisation's ability to keep critical data protected and to recover when normal operations are disrupted.

The position and its setting

Rubrik lists Senior CXO Customer Advocacy Manager in United States, under reference 8227253. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Transformation
• Employer listing date: 26 September 2026

Responsibilities and work described

• Rubrik's Senior CXO Customer Advocacy Manager sits at the intersection of technology, storytelling, and enterprise customer engagement
• It lives within the CXO Transformation team, a function that operates outside of marketing and is embedded in Rubrik's most senior customer relationships
• The person in this role owns two interconnected programs: Rubrik's customer story program and the CXO Visionaries program
• They identify the right customers, lead discovery conversations, and translate complex data security and cyber resilience outcomes into narratives that hold up at the board and C-suite level
• They bring enough technical depth to earn credibility with senior IT and security leaders, and enough craft to turn that credibility into content and experiences that actually get used
• This is a builder's role
• Its programs need structure, repeatable processes, a point of view on quality, and someone who can manage the full lifecycle
• Customer Discovery and Story Development
• Building: and manage a pipeline of customer story candidates across key verticals, use cases, and geographies, in close partnership with sales, customer success, business value, and the product/engineering teams
• Leadership: customer discovery conversations that go beyond intake interviews to surface the real operational impact of Rubrik's platform: what the threat looked like, what recovery required, and what changed afterward
• Write and produce first-draft narratives across formats including written customer stories, video briefs, executive one-pagers, and event-ready abstracts
• CXO Visionaries Program
• Own and operate the CXO Visionaries program end to end — Rubrik's exclusive, invitation-only community designed for C-level IT and security leaders including Fortune 500 and Global 2000 CIOs, CISOs, and CTOs
• Development: and produce CXO Visionary profiles that showcase member success and amplify their personal brand and organizational visibility
• Design: and manage the CXO Visionaries award program
• Oversee the Visionary spotlight feature in Rubrik's monthly CXO newsletter, coordinating content and timing in advance with internal editorial plans

Essential requirements and candidate background

• 12+ years of experience in product marketing, product management, technical marketing, technical content strategy, or a closely adjacent field, with direct ownership of a customer story, reference, or executive community program
• Background in data protection, cybersecurity, data infrastructure, cyber resilience, backup, AI or similar
• Technical fluency sufficient to hold a substantive conversation with a CISO or IT leader about ransomware recovery, identity resilience, or hybrid cloud data protection, and to recognize when an outcome claim does not hold up
• Write clearly and specifically about complex technical topics for a senior business audience, without relying on jargon or category clichés
• Interviewing instincts: the ability to draw out a real story rather than a polished testimonial
• Experience working in or closely alongside enterprise sales environments, with practical understanding of how customer proof points factor into deals and executive conversations
• Experience managing executive community, customer advisory, or peer network program
• Experience at a company that navigated rapid scale or a major platform transition
• Impact
• Customer stories and executive community programs are two of Rubrik's most durable proof points — but only when they are specific, technically grounded, and genuinely reflect what customers have experienced
• This role exists to raise that bar across both programs
• In parallel, they will run the CXO Visionaries program with the craft and operational rigor it takes to make Fortune 500 and Global 2000 security leaders want to be part of it — and stay
• #LI-Remote
• The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits
• The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location
• Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training
• US Pay Range
• $185,700 — $278,500 USD
• US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range
• US2 (all other US offices/remote) Pay Range

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Advertised location: United States

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Senior CXO Customer Advocacy Manager vacancy is not an offer for reference 8227253; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Rubrik

Applications follow the official employer page linked below.

Open the official Rubrik posting below and match the title and reference 8227253.

Compare your qualifications and experience with the essential conditions for the United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AI

An AI-related example should make the task and evaluation explicit. Explain the inputs, the system’s intended output and how you checked errors, usefulness or reliability, rather than relying on the model name alone.

Relevant skills

• AI/ML
• AI
• cybersecurity
• embedded systems
• audit
• sales
• marketing
• recruitment
• training