Rubrik: Director, Corporate IT — Employee Experience & AI — Bangalore

About Rubrik

Rubrik provides data-security and resilience technology for organisations facing cyberattacks, malicious activity and operational disruption. Its recruitment material discusses protecting enterprise information, including data held in business software and cloud environments. The described portfolio includes security and protection for SaaS applications, with attention to access, backup and recovery. Its business connects the technical handling of information with an organisation's ability to keep critical data protected and to recover when normal operations are disrupted.

The position and its setting

Rubrik lists Director, Corporate IT — Employee Experience & AI in Bangalore, under reference 8232109. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Information Technology & Services
• Employer listing date: 25 September 2026

Responsibilities and work described

• Corporate IT has traditionally been measured by how well it works a queue: tickets raised, tickets closed, SLAs met
• That era is ending
• Automating a ticket only makes a broken model faster
• We want to remove the ticket
• We are hiring a Director of Corporate IT to lead Employee Experience globally at Rubrik and rebuild it with AI at the center
• The goal is ticketless service: from hire to retirement, an employee’s access, devices, tools, and answers arrive before they have to ask
• Our north star is “My Digital Twin”, an agentic layer carrying an employee’s full context alongside the organization’s memory: role, team, entitlements, assets, policy, and history
• A system with that context does not need a form
• It provisions, anticipates, explains, and repairs
• This is a multi-year journey, starting from a real environment that thousands of employees depend on daily
• Own both halves: run the global service organization at a high standard today, and dismantle the parts of it that AI should replace tomorrow
• Neither can slip
• The team you will lead spans the US, India, and other regions, and the employees you serve are spread across every Rubrik site
• The role is based onsite in Bangalore and forms part of the onsite management team there, while the mandate, the standards you set, and the roadmap you own are global
• A globally distributed estate: Windows, macOS, and Linux endpoints, virtual desktops, conference rooms across sites in multiple regions, and a broad portfolio of third-party SaaS and open source applications
• Collaboration and identity tools: Google Workspace, Okta, Slack, etc

Essential requirements and candidate background

• Experience leading corporate IT, end-user services, or workplace technology at global scale, including managing managers and senior technical staff in more than one region
• A track record of running a demanding environment well while changing it
• We will ask for specifics on both
• Fluency: AI and automation applied to operations: agents, workflow orchestration, integration across identity and ITSM systems, retrieval over internal knowledge
• You need to know what is achievable, what is hype, and where the failure modes are
• Hands-on depth in endpoint device management and client systems engineering across Windows, macOS, and Linux, MDM platforms, VDI, and AV and conferencing across multiple sites
• Depth in identity and access (Okta or equivalent), SaaS administration, and public cloud environments
• Practical experience putting enterprise AI tools in employees’ hands at scale, beyond pilots
• Vendor management and procurement, plus IT technical program management with globally distributed teams, and the working habits that make distributed leadership effective across time zones
• Executive presence and influence in a matrix organization, with the ability to develop senior leaders and build a culture of integrity, service excellence, accountability, and best practice sharing across sites
• Security and compliance are treated as design constraints rather than obstacles, with exposure to SOC 2, SOX, or PCI cycles
• Demonstrated hands-on fluency with current generative AI tools, and the judgment to know where they help and where they don’t
• Experience: AI-powered digital employee experience management platforms and endpoint telemetry, used to fix problems before employees report them
• Experience deploying AI assistants or agents inside a corporate stack of identity, MDM, ITSM, and collaboration tools, including where human-in-the-loop approval belongs
• Experience automating the employee lifecycle end to end, where joiner, mover, and leaver events drove provisioning and access through agentic tooling working from organizational memory rather than from a form
• Experience running a service as a product measured on employee outcomes rather than ticket counts, with knowledge treated as a maintained asset
• How we will know it is working
• A rising share of employee needs met with a north-star goal of no ticket ever filed
• New hires are productive on day one, consistently and without expediting
• Role changes and departures reflected in access automatically, within minutes

Location, schedule and contract conditions

• Advertised location: Bangalore

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Director, Corporate IT — Employee Experience & AI vacancy is not an offer for reference 8232109; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Rubrik

Applications follow the official employer page linked below.

Open the official Rubrik posting below and match the title and reference 8232109.

Compare your qualifications and experience with the essential conditions for the Bangalore position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AWS

For AWS experience, describe the workload and the services you actually configured or operated. Useful detail includes deployment, access controls, monitoring, recovery or cost decisions where those were your responsibility.

Relevant skills

• AWS
• GCP
• Azure
• AI/ML
• LLMs
• Google Cloud
• Linux
• AI
• audit
• compliance
• training