Resilinc: Director, Professional Services — India

About Resilinc

Resilinc provides supply-chain risk management services. Its platform maps supplier sites and lower-tier supply networks, monitors disruptions such as natural events, unrest and regulatory changes, and applies AI agents to assess impact and suggest responses. Clients in manufacturing and other industries use the monitoring to guard production against supply interruptions, and its employer feed lists data, analysis and engineering roles.

The position and its setting

Resilinc lists Director, Professional Services in India, under reference 3051a8b3-1d24-4651-8134-fc61d104d347. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Customer Success
• Employment type: Full Time
• team: Customer Success

Responsibilities and work described

• Leadership: End-to-End Services Delivery
• Own delivery from solution scoping through implementation, customer acceptance, and adoption-ready handoff
• Quality / delivery: scope, technical dependencies, success criteria, timelines, and resource requirements are understood before customer commitments are finalized
• Drive faster time-to-value, predictable deployment, and clear accountability for program completion
• Personally engage in the most strategic and complex customer programs and act as the senior Services executive for critical customer engagements
• Partner with Sales, Solution Engineering, Product, Engineering, Support, and customer teams to ensure commitments are feasible and executable
• Building: a Technically Capable Services Organization
• Building: a Services team that can independently deliver repeatable enterprise implementations and AI/agent deployments with minimal reliance on core Engineering
• Development: capability across:
• Customer environment setup and provisioning
• Enterprise data ingestion and readiness
• API and integration workflows
• Platform configuration
• Supply-chain mapping and validation
• Risk and event monitoring
• Configurable analytics and customer-specific views

Eligibility details to check

See the employer’s role-specific qualification criteria. Experience references: 10+ years. Read the complete employer description for the essential conditions. A related skill or an employer’s general seniority label is not enough, by itself, to establish eligibility.

Location, schedule and contract conditions

• Work arrangement: Remote
• Advertised location: India

Benefits mentioned by the employer

• At Resilinc, we’re fully remote, with plenty of opportunities to connect in person
• We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core
• Oh, and the perks?
• Full-stack benefits for health, wealth and wellbeing to keep you thriving
• Check in with your talent acquisition contact for a location-specific FAQ
• Curious to know more about us?
• Dive in at www.resilinc.ai
• More great news!
• Resilinc is backed by Vista Equity Partners

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Director, Professional Services vacancy is not an offer for reference 3051a8b3-1d24-4651-8134-fc61d104d347; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Resilinc

Applications follow the official employer page linked below.

Open the official Resilinc posting below and match the title and reference 3051a8b3-1d24-4651-8134-fc61d104d347.

Compare your qualifications and experience with the essential conditions for the India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AI

An AI-related example should make the task and evaluation explicit. Explain the inputs, the system’s intended output and how you checked errors, usefulness or reliability, rather than relying on the model name alone.

Relevant skills

• APIs
• AI/ML
• LLMs
• AI
• risk management
• project management
• supply chain
• manufacturing
• compliance
• sales
• procurement