QAD Inc.: License Compliance Specialist — Pune, India

About QAD Inc.

QAD Inc. develops enterprise resource planning software for manufacturers. Its QAD Adaptive ERP covers finance, manufacturing, inventory, supply chain and related business functions, delivered on cloud and other models, and is built around the operating needs of manufacturing and supply-chain companies. The company works globally from United States bases and operates an Indian engineering and delivery centre in Pune, which its announcements describe as a centre of excellence for engineering and delivery.

The position and its setting

QAD Inc. lists License Compliance Specialist in Pune, India, under reference REQ-02738. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Customer Success
• Employment type: Full-time
• Employer listing date: 22 October 2026
• Brands: QAD, Inc.

Responsibilities and work described

• QAD is seeking a License Compliance Specialist, to join the Global Renewals and License Compliance team in Poland
• As a License Compliance Specialist you will be performing User Assessment audits on customers with single or dual databases and managing UCA mailbox by reviewing customer files, confirming license count and the type in QAD
• Also collaborate with customers and internal teams for missing or corrupt data and you will handle the process of sending to the customers the assessment request as well as initiate post audit transactions
• Be working with large international manufacturing companies in a multinational environment
• Research / execution: and analyze software usage audits on customers with single or dual databases and post results to the UCA customer record
• Management: UCA mailbox and UCA database Customer records
• This includes reviewing customer files, confirming license count and type and updating customer records
• Communicate with other departments and customers regarding customer data changes to ensure accuracy
• Management: mailings to customers
• This includes setting the appropriate flags for the different stages of statuses, ensuring contact name and email address fields are populated, manually sending Multi-National customers assessment requests and manually updating customer records
• Initiate post audit selling and negotiations
• Create and prepare management and metrics reports upon request
• Management: and participate in projects
• Update process documentation and work instructions
• Other duties as assigned

Essential requirements and candidate background

• Bachelor's degree and a minimum of 2 years of related experience in Customer Service Environment/ Customer Administration/Help Desk; or an equivalent combination of education and work experience
• Very good knowledge of MS Office (especially of Excel), Google Suite, Lotus Notes
• Analytical abilities, interpersonal and communication skills, a high degree of attention to detail
• Negotiation skills and understanding of sales processes will be of advantage
• Time management and organizational skills
• Very good command of English both written and spoken

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Pune, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another License Compliance Specialist vacancy is not an offer for reference REQ-02738; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to QAD Inc.

Applications follow the official employer page linked below.

Open the official QAD Inc. posting below and match the title and reference REQ-02738.

Compare your qualifications and experience with the essential conditions for the Pune, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Excel

Excel examples should identify the task, the data and the checks used to avoid an incorrect result. Explain whether you built a reporting workbook, reconciled records, automated a process or maintained an existing model.

Relevant skills

• Excel
• MS Office
• manufacturing
• audit
• compliance
• commercial negotiations
• sales
• customer support
• communication