Paytm: Sales Executive - Lead Conversion - Paytm Money — Mumbai, Maharashtra

About Paytm

Paytm is an Indian digital payments and financial services firm under parent One97 Communications. Its services handle consumer payments through UPI and its app-based wallet, merchant acceptance and payment gateways, with bill payments, ticketing and other commerce services on the same platform. Headquartered in Noida, the company serves consumers and merchants across India, and its employer feed lists technology and product roles for the payments ecosystem.

The position and its setting

Paytm lists Sales Executive - Lead Conversion - Paytm Money in Mumbai, Maharashtra, under reference e3f92fb6-4d2e-4acd-bdb1-e8d70b9ba32a. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Sales
• Employment type: On-roll
• team: Paytm Money

Responsibilities and work described

• Leadership: Conversion & Issue Resolution:
• Reach out to leads encountering F&O segment activation issues and assist them in completing the setup
• Technical guidance: clients through bank proof verification procedures to resolve document rejections
• Help clients troubleshoot payment gateway and fund transfer failures to successfully capitalize their accounts
• Support: users in understanding order placement errors, margin requirements, and execution rejections
• Trader Activation & Re-Engagement:
• Connect with accounts that have active F&O access but zero trades to encourage initial order execution
• Reach out to previously active F&O traders who have dropped off, record their feedback, and re-engage them on the platform
• Operations & Daily Reporting:
• Maintenance: strict daily calling discipline and manage assigned lead queues efficiently
• Record accurate client responses, drop-off reasons, and feedback in MS Excel / Google Sheets
• Submit daily call reports, conversion counts, and pipeline status updates to leadership at the end of each shift
• Expectations / Requirements

Essential requirements and candidate background

• Minimum 6 Months of experience in inside sales, outbound calling, or customer conversion within Stockbroking, WealthTech, or BFSI
• Domain Knowledge: Good understanding of F&O (Futures & Options) trading, margin concepts, order execution mechanics, and basic KYC/bank documentation requirements
• Work Ethic: Highly disciplined, target-oriented, and capable of maintaining consistent outbound activity levels daily
• Communication: Clear, professional verbal communication and telephone etiquette
• Reporting Skills: Basic to intermediate skills in MS Excel or Google Sheets for daily data entry, logging call outcomes, and activity tracking
• Education: Any Graduate
• Experience: 6 months to 3 years
• Location: Mumbai (Andheri)
• Why join us: We give immense opportunities to make a difference and have a great time doing that
• With over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments story

Location, schedule and contract conditions

• Advertised location: Mumbai, Maharashtra

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Sales Executive - Lead Conversion - Paytm Money vacancy is not an offer for reference e3f92fb6-4d2e-4acd-bdb1-e8d70b9ba32a; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Paytm

Applications follow the official employer page linked below.

Open the official Paytm posting below and match the title and reference e3f92fb6-4d2e-4acd-bdb1-e8d70b9ba32a.

Compare your qualifications and experience with the essential conditions for the Mumbai, Maharashtra position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Excel

Excel examples should identify the task, the data and the checks used to avoid an incorrect result. Explain whether you built a reporting workbook, reconciled records, automated a process or maintained an existing model.

Relevant skills

• Excel
• banking
• sales
• sustainability
• communication
• problem resolution