NielsenIQ: Panel Communication Specialist (Data Management Chinese Speaker) — Kuala Lumpur, 14, Malaysia

About NielsenIQ

NielsenIQ, also known as NIQ, works in consumer intelligence and retail measurement. Its employer material describes using market information, consumer insights and analytics to help businesses understand buying behaviour. Its data operations address the accuracy and completeness of information behind client reports, while analytical services interpret that information. The business connects details about products and retail activity with broader views of markets, giving organisations evidence for understanding demand and making commercial decisions.

The position and its setting

NielsenIQ lists Panel Communication Specialist (Data Management Chinese Speaker) in Kuala Lumpur, 14, Malaysia, under reference R26_0022151|MY. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 19 October 2026
• Brands: NielsenIQ
• Job Family: Data Operations Multidiscipline

Responsibilities and work described

• As a Panel Communication Specialist, you will play a crucial part in not only managing but enhancing the experience of our panel members who participate in Media Measurement related projects
• Your command of the English language, creative writing and project management skills will be instrumental in panel database management as well as creating content that informs, engages, and builds a connection with our panel members
• Member Engagement: Develop and implement strategies to diversify channel recruitment sources to reach out to wider audience, boost potential new panel member interest and engagement through creative and relevant content
• This includes crafting stories, updates, and insights that resonate with our target audience
• Response Management: Effectively address queries and concerns from panel members through email and other communication channels
• Delivery: timely and accurate responses, maintaining a high standard of customer service and experience
• Content Creation: Write and edit high-quality content for various communication channels, including monthly newsletters, weekly bulletins, web member portal updates, email campaigns, and other ad-hoc materials
• Quality / delivery: content is engaging, informative, and tailored to the preferences of our panel members
• Content Calendar: Create and/or manage a content calendar to ensure a consistent flow of content and communications to our panel members
• Monitoring: and adapt to changing needs and trends in view of latest internal/external developments
• Database maintenance: Conduct panel member database maintenance and quality control validations from time to time to ensure
• Collaboration: Work closely with cross-functional teams within the organization, such as market researchers, data processing, and technical teams, to gather insights and information for content creation

Essential requirements and candidate background

• Bachelor's degree in Communications, English, Marketing, or a related field
• Written and verbal communication skills in English
• Interpersonal skills and a passion for member engagement
• A people-person, comfortable engage with people as well as to liaise over phone call
• Familiarity: market research, consumer panels, project management is advantageous
• Having prior experience with Zendesk customer support software, along with a background in project management and customer service skills, is a distinct advantage
• Work independently and as part of a team, with time management skills

Preferred experience and additional strengths

• Previous experience in content creation, copywriting, or content marketing is a plus

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: On-site
• Advertised location: Kuala Lumpur, 14, Malaysia

Benefits mentioned by the employer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows
• These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria
• All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion
• Final hiring decisions are made exclusively by humans
• NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations
• If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative
• For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Panel Communication Specialist (Data Management Chinese Speaker) vacancy is not an offer for reference R26_0022151|MY; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to NielsenIQ

Applications follow the official employer page linked below.

Open the official NielsenIQ posting below and match the title and reference R26_0022151|MY.

Compare your qualifications and experience with the essential conditions for the Kuala Lumpur, 14, Malaysia position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: quality control

Quality-control experience is clearer when it describes what was checked, the acceptance basis and how a non-conforming result was handled. Include the records or review process where those were part of your work.

Relevant skills

• quality control
• maintenance
• customer support
• recruitment
• project management
• communication
• marketing