JumpCloud: Director, Product Strategy and Operations -India — Bangalore, India - Remote

About JumpCloud

JumpCloud develops an open directory platform. Its cloud-based system manages user identity, access and device administration for enterprise IT teams, covering single sign-on, multi-factor authentication and cross-platform device management from one directory. The company is headquartered in Louisville, Colorado. IT teams use it to extend or replace legacy in-house directories, and the employer feed lists engineering and customer-facing roles for the platform.

The position and its setting

JumpCloud lists Director, Product Strategy and Operations -India in Bangalore, India - Remote, under reference a99356ea-e217-4fef-8406-3d83dc1ff2c5. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Product
• Employment type: Full Time
• team: Product Management

Responsibilities and work described

• Mission: Give the Product leadership team a reliable operating system connecting strategy, investment, execution, customer evidence, adoption, packaging, and business performance
• Role profile: Director-level, reporting directly to the SVP Product
• Capable of operating as a highly hands-on leader
• Operate portfolio planning, product prioritization list and dashboard (internal: GPL), governance, dependencies, risks, and Product Business Reviews
• Own executive, SLT, and Board-level Product reporting
• Own Pendo strategy, instrumentation governance, dashboards, and adoption insights
• Operate PIM intake, prioritization, disposition, and customer close-loop practices
• Own the Customer Advisory Board operating model, agenda, insights, and follow-through
• Maintenance: use-case, capability, GPL, PMF, and package/SKU mappings
• Partner with Finance and GTM on pricing, packaging, product performance, and monetization analysis
• Improvement: existing planning, KPI, and reporting processes rather than automatically replacing them
• Building: AI agents and workflows that automate reporting, synthesize customer evidence, detect portfolio risks, and reduce manual Product Operations work
• Act as a high-trust operating partner: identify weak evidence, force decisions, and ensure agreed actions close

Eligibility details to check

See the employer’s role-specific qualification criteria. No numeric experience requirement extracted; read the employer notice. Read the complete employer description for the essential conditions. A related skill or an employer’s general seniority label is not enough, by itself, to establish eligibility.

Location, schedule and contract conditions

• JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description
• This role is remote in the country of India
• You must be located in and authorized to work in India to be considered for this role
• Language:
• JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English
• The interview and any additional screening process will take place primarily in English
• To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently
• Any additional language requirements will be included in the details of the job description
• Why JumpCloud?
• If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you!
• JumpCloud® is an incredible place to share and grow your expertise!
• You’ll work with amazing talent across each department who are passionate about our mission
• We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome
• You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a market that our customers are excited about

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Director, Product Strategy and Operations -India vacancy is not an offer for reference a99356ea-e217-4fef-8406-3d83dc1ff2c5; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to JumpCloud

Applications follow the official employer page linked below.

Open the official JumpCloud posting below and match the title and reference a99356ea-e217-4fef-8406-3d83dc1ff2c5.

Compare your qualifications and experience with the essential conditions for the Bangalore, India - Remote position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AI

An AI-related example should make the task and evaluation explicit. Explain the inputs, the system’s intended output and how you checked errors, usefulness or reliability, rather than relying on the model name alone.

Relevant skills

• AI/ML
• AI
• investment
• portfolio management
• pricing