ixigo: Executive- Customer Experience — Gurugram, HARYANA, India

About ixigo

ixigo, formally Le Travenues Technology Limited, operates online travel platforms in India. Through its brand names it enables travellers to plan, book and manage journeys covering rail, air, bus and hotel bookings, supported by fare alerts and other travel utilities for Indian users. The Gurugram-based company's employer listings include customer-experience, technology and product roles supporting these consumer travel services and platform operations.

The position and its setting

ixigo lists Executive- Customer Experience in Gurugram, HARYANA, India, under reference REF352D. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 23 October 2026
• Brands: ixigo

Responsibilities and work described

• This is a fully remote opportunity with 6 working days
• Candidate can be based anywhere in India
• Candidates should be flexible working in rotational shifts
• Candidates will be a part of a 2-week training program where our trainers will help you understand the nuances of the Hotels booking ecosystem and help you familiarize with the travel booking space
• This will be followed by an assessment wherein you will be tested on your knowledge, skills & ability to perform the job responsibilities
• After successful completion of training and assessment, you will be absorbed on the payroll of Aasaan Jobs

Essential requirements and candidate background

• Graduation is mandatory
• Freshers are not eligible to apply
• Minimum 6 months of experience in Calling and Backend operations
• Knowledge: the travel industry is required
• Must have access to a laptop and a stable Wi-Fi connection

Preferred experience and additional strengths

• Candidates with a travel background will be preferred

Location, schedule and contract conditions

• Work arrangement: Remote
• Advertised location: Gurugram, HARYANA, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Executive- Customer Experience vacancy is not an offer for reference REF352D; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ixigo

Applications follow the official employer page linked below.

Open the official ixigo posting below and match the title and reference REF352D.

Compare your qualifications and experience with the essential conditions for the Gurugram, HARYANA, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: payroll

Payroll experience should identify the process, employee population or system and the tasks you owned. Explain how inputs were checked, discrepancies addressed and the cycle completed.

Relevant skills

• payroll
• training