Five9: Finance Applications Administrator — India (Remote)

About Five9

Five9 provides cloud contact-centre software. Its platform manages inbound and outbound customer interactions across voice, chat, messaging and other channels, combining AI-assisted virtual agents, workforce management and integrations with customer relationship systems. The company is headquartered in San Ramon, California. Companies' customer service teams run their support operations on the platform, and its employer feed lists engineering, sales and service roles.

The position and its setting

Five9 lists Finance Applications Administrator in India (Remote), under reference 6231848004. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Information Technology
• Employer listing date: 22 October 2026

Responsibilities and work described

• Serve as the primary hands-on administrator for Coupa and Ramp, including system configuration, security roles, workflows, and approval routing
• Administer and support additional finance and business applications — including NetSuite, Egencia, Replicon, Xactly, Avalara AvaTax, LogiSense, and Workday Adaptive Planning — as assigned
• Configure and maintain system security roles, permissions, and access controls across supported applications in accordance with least privilege principles
• Design, configure, and maintain workflows and approval routing that support procurement, expense management, travel, taxation, sales compensation, time tracking, usage billing, and financial planning processes
• Maintenance: and support finance integrations, including Coupa- and Ramp-related integrations and other finance integrations with NetSuite, partnering with Business Technology and InfoSec as needed
• Plan and execute system testing, patches, upgrades, and releases, minimizing disruption to end users and business processes
• The New CX Starts Here
• Monitoring: and improve data quality across finance applications, identifying and resolving data integrity issues
• Building: and maintain reports and dashboards that support Finance, Procurement, Payroll, and Sales Operations stakeholders
• Create and maintain system documentation, configuration records, and process guides
• Delivery: day-to-day user support, training, and troubleshooting for finance application users across the organization
• Management: relationships with application vendors, including support escalations, renewals, and roadmap discussions
• Partner with Finance, Procurement, Payroll, Sales Operations, Business Technology, and InfoSec to gather requirements and translate them into system configurations
• Support: Five9’s AI Centre of Excellence by identifying and supporting opportunities to leverage AI to automate expense management, procure-to-pay, and bill-to-cash related processes
• Stay current with new features and releases across supported platforms, recommending improvements where appropriate

Essential requirements and candidate background

• Hands-on Coupa and Ramp administration experience, including system configuration, security roles, and workflow management
• At least 5 years of hands-on experience administering finance or business applications in a similar role
• Bachelor’s degree in Information Systems, Computer Science, or a related field
• Knowledge: financial business processes, including procurement, expense management, travel, taxation, sales compensation, time tracking, usage billing, and financial planning
• Experience managing system configuration, security roles, workflows, integrations, testing, releases, data quality, reporting, documentation, user support, and vendor relationships
• Communication skills and the ability to partner effectively with Finance, Procurement, Payroll, Sales Operations, Business Technology, InfoSec, and external vendors
• Work independently and manage competing priorities in a fast-paced, global environment

Preferred experience and additional strengths

• Coupa and Ramp certifications are strongly preferred
• Egencia administration experience and a relevant certification are highly desired
• Experience administering LogiSense is a significant advantage and a major plus
• Experience: Replicon, Xactly, Avalara AvaTax, or Workday Adaptive Planning is a plus
• Experience: sales compensation platforms such as Xactly is a plus
• Experience: time tracking or payroll-related platforms such as Replicon or Deel is a plus
• Analytical and communication skills, with the ability to work independently across a
• Distributed, global team
• Why You’ll Love This Role:
• Play a key hands-on role in administering and improving the finance systems that power Five9’s core business operations
• Build deep expertise in Coupa, Ramp and a broader portfolio of finance and business applications used across the enterprise
• Collaborate with cross-functional teams across the enterprise, including Finance, Procurement, Payroll, Sales Operations, Business Technology, and InfoSec

Location, schedule and contract conditions

• Work arrangement: Remote
• Advertised location: India (Remote)

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Finance Applications Administrator vacancy is not an offer for reference 6231848004; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Five9

Applications follow the official employer page linked below.

Open the official Five9 posting below and match the title and reference 6231848004.

Compare your qualifications and experience with the essential conditions for the India (Remote) position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AI

An AI-related example should make the task and evaluation explicit. Explain the inputs, the system’s intended output and how you checked errors, usefulness or reliability, rather than relying on the model name alone.

Relevant skills

• AI/ML
• NetSuite
• AI
• taxation
• sales
• payroll
• training
• procurement
• stakeholder management
• communication