Figma: Technical Support Engineer (Bengaluru, India) — Bengaluru, India

About Figma

Figma develops collaborative design software used in product development. Its browser-based platform lets teams create, prototype and review interfaces in shared files, with companion tools covering whiteboarding, presentations and developer hand-off. The company is headquartered in San Francisco. It serves design and engineering teams worldwide, and its employer feed lists roles across product, engineering and support functions for its design and collaboration tools.

The position and its setting

Figma lists Technical Support Engineer (Bengaluru, India) in Bengaluru, India, under reference 6230562004. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Customer Operations and Support
• Employer listing date: 23 October 2026

Responsibilities and work described

• Development: deep expertise in Figma’s products, architecture, and customer workflows to diagnose complex technical issues
• Interact with Figma customers daily via support channels such as chat, email, or video calls, taking ownership over complex problems
• Own end-to-end resolution of high-impact bugs, partnering closely with Engineering and Product to drive timely and effective fixes, and maintain clear, proactive communication to improve customer satisfaction
• Contribution: to social support efforts by engaging with customers and users on social media and community platforms
• Adapt to supporting customers across multiple products, including assisting with billing and account management issues as needed
• Maintenance: schedule flexibility, including occasional weekend or holiday coverage, to support customers globally
• Recommend and implement improvements to debugging workflows, tooling, and support operations
• Collaboration: cross-functionally to create internal documentation, training materials, and scalable knowledge systems
• Act as the voice of the customer by identifying trends and communicating insights to our Product and Engineering teams to advocate for bug fixes, tooling and process improvements, and feature enhancements

Eligibility details to check

See the employer’s role-specific qualification criteria. Experience references: 2+ years. Read the complete employer description for the essential conditions. A related skill or an employer’s general seniority label is not enough, by itself, to establish eligibility.

Location, schedule and contract conditions

• Advertised location: Bengaluru, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Technical Support Engineer (Bengaluru, India) vacancy is not an offer for reference 6230562004; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Figma

Applications follow the official employer page linked below.

Open the official Figma posting below and match the title and reference 6230562004.

Compare your qualifications and experience with the essential conditions for the Bengaluru, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: JavaScript

A JavaScript example should explain behaviour, not simply name a framework. Describe what the user or service needed, how data moved through the application and how you handled errors, browser behaviour or asynchronous work.

Relevant skills

• JavaScript
• TypeScript
• React
• AI
• process improvement
• customer support
• account management
• training