Canonical: Dedicated Linux Desktop & Devices Support Engineer, Singapore — Home Based - APAC

About Canonical

Canonical develops open-source software and operating systems for enterprise and technology users. Its Ubuntu platform is used in cloud computing, data science, artificial intelligence, engineering and connected-device environments. The employer describes a distributed working model with periodic in-person team meetings. Its vacancies therefore span both software delivery and the business functions that support it. Applicants should check the location, time-zone and travel conditions attached to the individual role rather than assume every position is available from any country.

The position and its setting

Canonical lists Dedicated Linux Desktop & Devices Support Engineer, Singapore in Home Based - APAC, under reference 7569126. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Support Engineering
• Employer listing date: 30 May 2026

Subjects named in the job description

The posting mentions the following work areas. These references are not a separate list of compulsory certifications.

• Linux
• AI
• customer support
• training
• problem resolution

Essential requirements and candidate background

• Professional written and spoken English with presentation skills
• Academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Track record of going above-and-beyond expectations to achieve results
• Experience: Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
• Experience: Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Troubleshooting
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Navigate effectively stack traces and logs, and advise on next steps
• Understanding: OS and Application level bugs and when to escalate to the correct team
• Learn quickly, thrive on change and handle the pressure of a customer facing job
• Programming fundamentals in any language
• Travel internationally twice a year for company events up to two weeks long
• Extensive Customer support experience is key:
• Customer needs are top priority
• Communicate professionally, emphatically, clearly and set the right expectations

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Location: Home-based in Singapore
• Advertised location: Home Based - APAC

Benefits mentioned by the employer

• We consider geographical location, experience, and performance in shaping compensation worldwide
• We revisit compensation annually (and more often for graduates and associates) to ensure we recognise performance
• In addition to base pay, we offer a performance-driven annual bonus or commission
• We provide all team members with additional benefits, which reflect our values and ideals
• We balance our programs to meet local needs and ensure fairness globally
• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Dedicated Linux Desktop & Devices Support Engineer, Singapore vacancy is not an offer for reference 7569126; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Canonical

Applications follow the official employer page linked below.

Open the official Canonical posting below and match the title and reference 7569126.

Compare your qualifications and experience with the essential conditions for the Home Based - APAC position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Linux

Linux experience can mean application use, administration, troubleshooting or systems development. Identify the environment and describe a problem you diagnosed, the evidence you gathered and the change you made.

Relevant skills

• Linux
• AI
• customer support
• training
• problem resolution