Bosch Group: CRM Junior Engineer with Devops — telengana, India

About Bosch Group

Bosch's India activities span mobility, industrial technology, consumer goods, and energy and building technology. Its employer description identifies engineering development, manufacturing and commercial operations within that range. The group operates through multiple Indian businesses, including activities in automotive systems, software and engineering, industrial technology and home appliances. This makes Bosch a collection of related technology businesses rather than a single product operation, with different entities serving different industrial and consumer applications.

The position and its setting

Bosch Group lists CRM Junior Engineer with Devops in telengana, India, under reference REF298722K. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 21 October 2026
• Contract type: Unlimited
• Legal Entity: Bosch Global Software Technologies Private Limited
• Brands: Bosch Group

Responsibilities and work described

• Customer Service Workspace & Contact Center:
• Development: end-to-end implementation and configuration of Dynamics 365 Customer Service Workspace (Contact Center)
• Configure Session Templates, App Tabs, and Agent Scripts for guided agent experiences
• Development: and deploy Plugins, Custom Workflows, and Web Resources using C#, JavaScript, TypeScript and react
• Implementation: features like Knowledge Management, Smart Assist, SLA Management, and Unified Routing
• Set up Omnichannel for voice, chat, SMS, and social channels using Channel Integration Framework (CIF)
• Configure Case Management, Entitlements, Queues, and Routing rules
• Customer Insights – Journeys:
• Design, develop, and configure solutions using Dynamics 365 Customer Insights – Journeys, with a focus on real-time marketing, event-driven triggers and customized customer journeys
• Building: and manage segments using demographic, behavioural, and transactional data to drive personalized customer interactions
• Configure Email and SMS Provider
• Create and customize marketing emails, SMS campaigns, push notifications, and event registrations
• Implementation: and manage consent and compliance settings, including subscription centres and compliance profiles
• Configure and maintain marketing forms, landing pages, and web behavioural tracking to support lead capture and engagement analytics
• General:
• Development: and deploy Plugins, Custom Workflows, and Web Resources using C#, JavaScript, and TypeScript

Essential requirements and candidate background

• B.E/B
• Tech
• Experience:
• 1- 2 Years
• Mandatory/requires Skills:
• CRM, DevOps

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: telengana, India

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another CRM Junior Engineer with Devops vacancy is not an offer for reference REF298722K; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Bosch Group

Applications follow the official employer page linked below.

Open the official Bosch Group posting below and match the title and reference REF298722K.

Compare your qualifications and experience with the essential conditions for the telengana, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: JavaScript

A JavaScript example should explain behaviour, not simply name a framework. Describe what the user or service needed, how data moved through the application and how you handled errors, browser behaviour or asynchronous work.

Relevant skills

• JavaScript
• TypeScript
• C#
• Azure
• REST APIs
• APIs
• AI/ML
• React
• Git
• AI
• compliance